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8.2

Spot Score

Tripleseat - CRM Software

Tripleseat Reviews in April 2025: User Ratings, Pros & Cons

Revolutionize your event planning with Tripleseat!

4.3

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Tripleseat Reviews & Ratings

4.3

Very Good

Based on 287 ratings & 330 reviews

Rating Distribution

Excellent

(229)

Very Good

(80)

Good

(21)

Poor

(0)

Terible

(0)

Expert's Review

Tripleseat emerges as a standout platform in the world of event and venue management software, receiving widespread praise for its intuitive design and robust functionality. Its user-friendly interface, combined with features like integrated reporting, lead tracking, and efficient proposal generation, has transformed workflows for many event managers and sales ...Read more

Tripleseat pros and cons

  • User-friendly interface that simplifies event management tasks, even for non-technical users.

  • Reduces administrative workload through automation, enabling efficient organization of events, client communication, and tracking.

  • Integrated tools like lead management, reporting, proposals, contracts, and invoices in one cohesive platform.

  • Speeds up client communication and response times with customizable email templates and centralized messaging.

  • Email communication issues, with messages sometimes landing in spam or being confusing for clients.

  • Limited customization or problematic features, such as saving contacts across accounts and data-driven reporting capabilities.

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Showing 21-30 out of 330

MM

Mai M

07/26/23

5 out of 5

"BEST customer service in the GAME!"

What do you like best about Tripleseat? I find the platform incredibly user friendly for both myself and my clients! This is ONLY outmatched by its incredible customer service which I utilize often! What do you dislike about Tripleseat? In full candor, there are no shortcomings! TRULY! What problems is Tripleseat solving and how is that benefiting you? The ability to instantly create proposals, menus, contracts and invoices, thus allowing me to respond to clients in record time! This is a ...

Read more

SO

Sara O

07/26/23

4.5 out of 5

"Tripleseat has proven to truly to be the Bee's Knees when it comes to managing venue events!"

What do you like best about Tripleseat? Overall the functionality! I like being able to view the calendar aspect and the ability to create templates for email responses! I also appreciate the customer service and the speed in which they respond to assist in any questions I have! Honestly I also appreciated and found the tripleseat university to be incredibly helpful and an excellent resource to refer back to should I ever get stuck! What do you dislike about Tripleseat? It is not so much so ...

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AU

Anonymous User

07/26/23

5 out of 5

"Great Customer Service"

What do you like best about Tripleseat? The ease of sending contracts, creating lead forms, and measuring data. What do you dislike about Tripleseat? The lack of customization with data points. What problems is Tripleseat solving and how is that benefiting you? Digital contract signing and operational workflow.

AU

Anonymous User

07/26/23

4.5 out of 5

"Quick and easy to get client's proposals fast!"

What do you like best about Tripleseat? - Client portal for signing contract and submitting payment - Quick and effecient proposal creation - User friendly reporting - Love the calendar view and ability to customize docs. - Gathering leads on our website which go right into dashboard to convert! What do you dislike about Tripleseat? - No back of house costing features - can't easily run profibility report - Don't love or use the guest/client discussions feature - What problems is Tripleseat ...

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AU

Anonymous User

07/26/23

4.5 out of 5

"Tripleseat makes it simple to get a lot done"

What do you like best about Tripleseat? I love how user friendly it is. It is easy to keep track of tasks, communicate with clients, and book events. What do you dislike about Tripleseat? I wish there was an app for a smart phone! The website is not super mobile friendly in my opinion. What problems is Tripleseat solving and how is that benefiting you? We are booking events at three locations that each have 5+ spaces. Tripleseat is able to help us keep track of all of the moving parts with ...

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MM

Mai M

07/26/23

5 out of 5

"BEST customer service in the GAME!"

What do you like best about Tripleseat? I find the platform incredibly user friendly for both myself and my clients! This is ONLY outmatched by its incredible customer service which I utilize often! What do you dislike about Tripleseat? In full candor, there are no shortcomings! TRULY! What problems is Tripleseat solving and how is that benefiting you? The ability to instantly create proposals, menus, contracts and invoices, thus allowing me to respond to clients in record time! This is a ...

Read more

LB

Laura Burbiate

07/12/23

5 out of 5

Such an amazing platform

Such an amazing platform. So easy to navigate especially when it comes to filling out client event forms etc... Would highly recommend

LB

Laura Burbiate

07/12/23

5 out of 5

Such an amazing platform

Such an amazing platform. So easy to navigate especially when it comes to filling out client event forms etc... Would highly recommend

GB

Georgia Benjamin

06/11/23

5 out of 5

No more admin!

TripleSeat has cut down admin time and help keep all our events perfectly organised.

GB

Georgia Benjamin

06/11/23

5 out of 5

No more admin!

TripleSeat has cut down admin time and help keep all our events perfectly organised.