Tripleseat Reviews in April 2025: User Ratings, Pros & Cons

"Positive experience with gather "

What do you like best about Tripleseat? How easy it is to navigate and how helpful the team is What do you dislike about Tripleseat? Nothing, it all works how we need it too. What problems is Tripleseat solving and how is that benefiting you? Large party events at our restaurant

"Gather is a Game Changer"

What do you like best about Tripleseat? Gather has saved me countless hours in extra work. It is streamlined to fit my specific needs for my restaurant and Private Dining booking needs. I am able to book an event and send a contract in under 2 minutes. This transfers to the client with an impression that we have urgency, hospitality and care for their individual event. What do you dislike about Tripleseat? The only item I would change would be some reporting. I would like to put events with ...

"Gather Review"

What do you like best about Tripleseat? Gather is a great tool for organizing all event details in one, well laid out space. All details are broken down into tabs for financial, messages, and even BEO's. My work place is a restaurant group and there are a lot of events that are happening at different spaces or events that I wasn't aware of being booked. But thanks to Gather I can view all details in a condensed and organized manner and send messages with updates or questions to our ...

"Saves so much time! "

What do you like best about Tripleseat? I love the fact that everything is in one system. I am able to send contracts and invoices all within one system. It is easy for the client to understand and looks extremely professional. What do you dislike about Tripleseat? The biggest issue that I currently have with the system is the fact that I can't create a reoccurring event. I can copy the booking, but I can't make a 3 day event or have the same event booked for every Sunday. Recommendations ...

"Gather for Rue Bourbon Balcony"

What do you like best about Tripleseat? The way Gather streamlines all of our content make sales much easier and faster to process, which is an absolute blessing for our business that runs all marketing, sales, social media, and website amongst just two people. It keeps our hands free to tackle other tasks we need to create more brand awareness. What do you dislike about Tripleseat? The app is the toughest thing to deal with. Granted, the app is fairly new, so we understand glitches are ...

"Efficient and speedy responses for inquiries"

What do you like best about Tripleseat? I like the templates so that I can respond to guests quickly I also like that customers can submit their information (much better than others taking messages via phone at the restaurant). What do you dislike about Tripleseat? I wish I could adjust information via the app so I can update event info from anywhere I also find it a bit confusing when there are multiple people that i need to include on messages. What problems is Tripleseat solving and how ...

"Organized and easy system to use. I do not input anything but as a chef, all the information I need"

What do you like best about Tripleseat? Format and where the details are located What do you dislike about Tripleseat? Maybe because I don't have the mobile app but you can not sign in on the websigt on your phone What problems is Tripleseat solving and how is that benefiting you? Organizes the information I need to execute events.

"Easy to Use Event Software!"

What do you like best about Tripleseat? The calendar is my favorite feature in Gather. It is a very easy interface to use, color-coded, and can be easily exported to a word or excel document. What do you dislike about Tripleseat? I am not a fan of the BEO portion in Gather. Our event center does not have on-site catering so there are many portions of the BEO that do not pertain to me. It would be great if the sections could be edited so that you can customize the BEO to your exact ...

"So far so good!"

What do you like best about Tripleseat? I like that everything is all in one place. It makes it much easier to stay organized. I'm able to view if the guest has read my messages to him which also helps me to follow up with them on the phone. What do you dislike about Tripleseat? The messaging is a little frustrating. If a guest messages in and I hit to reply and write them a message my reply box takes over the entire screen. I'm not able to move anything so I can read their questions and ...

"Great event software - streamlines my job!"

What do you like best about Tripleseat? I have a very high volume restaurant and having this software has made our internal communication so much better. I work at a corporate office and deal with 2 different locations, which can sometimes make the communication process difficult. It helps to provide our entire team with the proper information and allows me to respond to inquiries quickly and efficiently. In terms of efficiency, I think the generated proposals are great for both the client ...