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8.2

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Tripleseat - CRM Software

Tripleseat Reviews in April 2025: User Ratings, Pros & Cons

Revolutionize your event planning with Tripleseat!

4.3

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Tripleseat Reviews & Ratings

4.3

Very Good

Based on 287 ratings & 330 reviews

Rating Distribution

Excellent

(229)

Very Good

(80)

Good

(21)

Poor

(0)

Terible

(0)

Expert's Review

Tripleseat emerges as a standout platform in the world of event and venue management software, receiving widespread praise for its intuitive design and robust functionality. Its user-friendly interface, combined with features like integrated reporting, lead tracking, and efficient proposal generation, has transformed workflows for many event managers and sales ...Read more

Tripleseat pros and cons

  • User-friendly interface that simplifies event management tasks, even for non-technical users.

  • Reduces administrative workload through automation, enabling efficient organization of events, client communication, and tracking.

  • Integrated tools like lead management, reporting, proposals, contracts, and invoices in one cohesive platform.

  • Speeds up client communication and response times with customizable email templates and centralized messaging.

  • Email communication issues, with messages sometimes landing in spam or being confusing for clients.

  • Limited customization or problematic features, such as saving contacts across accounts and data-driven reporting capabilities.

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Showing 151-160 out of 330

AU

Anonymous User

01/19/17

4.5 out of 5

"Gather"

What do you like best about Tripleseat? Gather keeps me organized and houses all my event materials in one place. What do you dislike about Tripleseat? A lot of large companies push emails from gather into their spam folders. Recommendations to others considering Tripleseat: Gather has helped minimize the time I have to spend organizating group events. What problems is Tripleseat solving and how is that benefiting you? It keeps our large reservations organized.

AU

Anonymous User

01/19/17

4.5 out of 5

"Gather for Rue Bourbon Balcony"

What do you like best about Tripleseat? The way Gather streamlines all of our content make sales much easier and faster to process, which is an absolute blessing for our business that runs all marketing, sales, social media, and website amongst just two people. It keeps our hands free to tackle other tasks we need to create more brand awareness. What do you dislike about Tripleseat? The app is the toughest thing to deal with. Granted, the app is fairly new, so we understand glitches are ...

Read more

AM

Allison M

01/19/17

4.5 out of 5

"Saves so much time! "

What do you like best about Tripleseat? I love the fact that everything is in one system. I am able to send contracts and invoices all within one system. It is easy for the client to understand and looks extremely professional. What do you dislike about Tripleseat? The biggest issue that I currently have with the system is the fact that I can't create a reoccurring event. I can copy the booking, but I can't make a 3 day event or have the same event booked for every Sunday. Recommendations ...

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JH

Jaser H

01/19/17

4.5 out of 5

"Mostly enjoyable, with a few caveats!"

What do you like best about Tripleseat? The level of organization and ability to input information! What do you dislike about Tripleseat? I dislike how many times e-mail messages sent via Gather bounce back to me Recommendations to others considering Tripleseat: Highly recommended! Although I would utilize an e-mail platform other than Gather, in addition to messages sent within Gather. What problems is Tripleseat solving and how is that benefiting you? I am able to send off invoices and ...

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AU

Anonymous User

01/19/17

4.5 out of 5

"Very helpful and easy"

What do you like best about Tripleseat? I love the simplicity. As a newcomer to event planning, I was happy the process was super easy to learn, use, and execute. It makes for happy customers and happy employees. I do wish it could be a little more automated, but doing webinars, and talking with customer service people has helped me learn tips and easier ways for me to get the job done. What do you dislike about Tripleseat? It isn't as automated as I would hope for. However, it still makes ...

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JG

Jonathan G

01/19/17

4.5 out of 5

"Gather Review"

What do you like best about Tripleseat? It's flexibility. We use it as an internal master calendar for the entire company. We've found a solution for any scheduling problem that we've presented with them. What do you dislike about Tripleseat? We don't use it as a transaction portal but if we did, I imagine that would be a little challenging. Recommendations to others considering Tripleseat: We have recommended this to several other breweries that are now using it. Any shortcomings that we ...

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AM

Annie M

01/19/17

4.5 out of 5

"I am an Event Manager using Gather"

What do you like best about Tripleseat? Extremely user friendly. Very helpful for diocument organization, contact information and messaging. Wonderful with keeping our whole team communicating and updated with all events. Great for messaging templates and saving business files. What do you dislike about Tripleseat? There is very little I can add to my dislikes. Usually small references that could only pertain to me. I prefer the old "home page" design, etc. Recommendations to others ...

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AU

Anonymous User

01/19/17

4.5 out of 5

"Best event booking program I have ever used."

What do you like best about Tripleseat? Easy, accurate and has a mobile app! The reporting is perfect! What do you dislike about Tripleseat? Nothing, it works great as needed! I can not think of anything that I would change. Recommendations to others considering Tripleseat: Keep doing what you are doing. It works! What problems is Tripleseat solving and how is that benefiting you? I can logon anywhere and use Gather. Reporting is easy and accurate.

AU

Anonymous User

01/19/17

4.5 out of 5

"New fresh way to do catering"

What do you like best about Tripleseat? The multi access to communicate: customers, and the multi parties that are involved in a fast, easy comprehensive manner What do you dislike about Tripleseat? The app is not quite there yet, a lot of kinks. What problems is Tripleseat solving and how is that benefiting you? Communication between the event team, the restaurant and the customer. Faster, clearer.

DM

Dylan M

01/19/17

4 out of 5

"Great Service"

What do you like best about Tripleseat? Makes it pain free to communicate and have all needed info for any event. What do you dislike about Tripleseat? Wish it was more mobile friendly. Even the app doesn't help much, it doesn't rotate, or offer a calendar view. What problems is Tripleseat solving and how is that benefiting you? We were struggling to have everyone informed for catered events or private tours, and this makes it easy.