Tripleseat Reviews in April 2025: User Ratings, Pros & Cons

"Gather is great!"

What do you like best about Tripleseat? Customer service is outstanding - the Gather team is always available to answer any questions or walk you through issues What do you dislike about Tripleseat? Some reporting functions are a bit limited What problems is Tripleseat solving and how is that benefiting you? Communication within our team has improved- everyone from the General Manager to the Executive Chef has an account and uses the site and app to stay up to date on upcoming events.

"Love Gather"

What do you like best about Tripleseat? The integration. We have 5 locations in our restaurant group and 3 of which have robust event business year-round (over $1M). We need to coordinate between a teams of managers and chefs in different cities to pull off our event and Gather makes that possible. Communication is much faster and more transparent so there is accountability. What do you dislike about Tripleseat? The app is quite up to snuff yet. I can't make changes to contracts on the go, ...

"I love gather"

What do you like best about Tripleseat? I really like how all my communication emails for each event are attached to each event, that way I'm not searching through thousands of emails to find what I'm looking for What do you dislike about Tripleseat? The app doesn't allow me to edit the status of the events and for some reason I can't send emails through it either What problems is Tripleseat solving and how is that benefiting you? We are a lot more organized and we can easily track our ...

"Gather for catering "

What do you like best about Tripleseat? Gather has been so helpful in streamlining our order creation/invoicing/client response time. What do you dislike about Tripleseat? We wish it was simple to integrate the invoices into quickbooks and to adjust orders via cell phone. Recommendations to others considering Tripleseat: Try it out! It is so simple to use and I can't imagine it not being useful to your business. We looked around at other software and though that most seemed dated and ...

"Highly Recommend"

What do you like best about Tripleseat? The entire can team can see the parties booked. The communication is so flawless and transparent that our guest satisfaction is extremely high. I also really appreciate the real time updates so if a client needs to adjust anything everyone knows asap!! What do you dislike about Tripleseat? The administrator feature should be a little easier to access. What problems is Tripleseat solving and how is that benefiting you? We really have not had any issues ...

"Gather ROCKS!"

What do you like best about Tripleseat? I like that Gather Keeps everything in one place. Easy to follow up with clients! Super user friendly. Allows different levels of access so teams can access but not change information. What do you dislike about Tripleseat? i hit spam alot. I wish when you clicked on a specific sort option for leads that it always came back to that option unless changed. I know there are saved options but they require the same amount of time as just doing the options ...

"Loving Gather!!"

What do you like best about Tripleseat? I was skeptical at first. I thought why would I need yet another place to have to type in all of the information about parties in another place. Once I decided to invest just a little time to learn how to use it, I discovered how easy it made keeping track of all of the different inquiries and events at our restaurant. I've never had a holiday season go so smooth! What do you dislike about Tripleseat? There really isn't much to like once you learn how ...

"We use gather at all our manager meetings! "

What do you like best about Tripleseat? Streamline easy to read and use. It's great for communicating to the management team about what's going on. What do you dislike about Tripleseat? Nothing I really like everything about it and we use it everyday What problems is Tripleseat solving and how is that benefiting you? All information is easy to print/lookup. All managers use app

"Gather"

What do you like best about Tripleseat? Gather keeps me organized and houses all my event materials in one place. What do you dislike about Tripleseat? A lot of large companies push emails from gather into their spam folders. Recommendations to others considering Tripleseat: Gather has helped minimize the time I have to spend organizating group events. What problems is Tripleseat solving and how is that benefiting you? It keeps our large reservations organized.

"Review for Gather"

What do you like best about Tripleseat? I like how easy it is for the client to accept and review events. I love how a different picture shows for the room booked. I like the interface and the overall look of Gather. I love how it is tied to emai What do you dislike about Tripleseat? I dont like how you cant edit events on the app. I HATE that when you are in calendar mode, it always goes back to the today but never goes back to what you are editing. I dont like how you cant do an estimate ...