spotsaas-logo
Get Listed

8.2

Spot Score

Tripleseat - CRM Software

Tripleseat Reviews in April 2025: User Ratings, Pros & Cons

Revolutionize your event planning with Tripleseat!

4.3

Add to compare

Tripleseat offers custom pricing plan

Request a Quote

Tripleseat Reviews & Ratings

4.3

Very Good

Based on 287 ratings & 330 reviews

Rating Distribution

Excellent

(229)

Very Good

(80)

Good

(21)

Poor

(0)

Terible

(0)

Expert's Review

Tripleseat emerges as a standout platform in the world of event and venue management software, receiving widespread praise for its intuitive design and robust functionality. Its user-friendly interface, combined with features like integrated reporting, lead tracking, and efficient proposal generation, has transformed workflows for many event managers and sales ...Read more

Tripleseat pros and cons

  • User-friendly interface that simplifies event management tasks, even for non-technical users.

  • Reduces administrative workload through automation, enabling efficient organization of events, client communication, and tracking.

  • Integrated tools like lead management, reporting, proposals, contracts, and invoices in one cohesive platform.

  • Speeds up client communication and response times with customizable email templates and centralized messaging.

  • Email communication issues, with messages sometimes landing in spam or being confusing for clients.

  • Limited customization or problematic features, such as saving contacts across accounts and data-driven reporting capabilities.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 131-140 out of 330

BN

Brittany N

01/20/17

4.5 out of 5

"Great tool for organization "

What do you like best about Tripleseat? The up-to-date daily digest that gets sent out every day. It helps keep all employees on the same page. What do you dislike about Tripleseat? The payment process. We have a current system that is not compatible with Gather's software and requires too much legwork on our end to implement. Therefore, we do not have an official payment process to utilize through Gather. What problems is Tripleseat solving and how is that benefiting you? Problems ...

Read more

SG

Sarah G

01/20/17

5 out of 5

"Hands down the best thing I have done for my Events business"

What do you like best about Tripleseat? I can quote a wedding in less than 15 minutes What do you dislike about Tripleseat? Not being able to import my menus from a excel or word file. But it's not a major hardship. WOuld also be great if Gather integrated with Infusionsoft/Resdiary/Asana for us as those are our other major business systems. A quick integration with Zapier would solve this quickly. Hopefully it is on the cards for Gather in the future. Recommendations to others considering ...

Read more

HW

Hayley W

01/20/17

4 out of 5

"Increased efficiency to allow for more relationship building! "

What do you like best about Tripleseat? User friendly, great calendar view, reliable & easy to read. LOVE the contact list with ability to view past events. Team communication is great! What do you dislike about Tripleseat? A few details items I would adjust to make it more friendly to our establishment. The mobile app is not great at all, a lot of work needs to be done with this. Also, would like a way to mass email our clients. Recommendations to others considering Tripleseat: Do your ...

Read more

AU

Anonymous User

01/20/17

5 out of 5

"It has significantly helped as a team to create great events"

What do you like best about Tripleseat? I like it best that I can track leads, as well as interact with the gu st right on gather. I love the instant reports I get as well. I especially like the Gather teams help and insights. What do you dislike about Tripleseat? I have not found anything I dislike at all with the program. It is very helpful and useful! I highly recommend it!! Recommendations to others considering Tripleseat: It is an incredible tool in the event management industry, as ...

Read more

AU

Anonymous User

01/20/17

4 out of 5

"Streamlined Process"

What do you like best about Tripleseat? Instead of using multiple different programs and calendars you can do it all from one program! What do you dislike about Tripleseat? nothing stands out, I have liked all features thus far What problems is Tripleseat solving and how is that benefiting you? Its nice to be able compare sales and guest counts from one year to the next in one easy program.

KF

Kat F

01/20/17

3.5 out of 5

"Gather/Events"

What do you like best about Tripleseat? The calendar views are very helpful. *Sorting of bookings listed in the system is good What do you dislike about Tripleseat? *There is not a good way to filter contacts by specific people who have imputed them *Drop down options for lead source are not vast enough and there is not a way to change them *In event notes--it would be nice to have a "financial' drop down Recommendations to others considering Tripleseat: It is a challenge for filtering ...

Read more

MW

Melinda W

01/20/17

5 out of 5

"Gather Revue by Seattle Historical Venues"

What do you like best about Tripleseat? Having all info in one place. Eliminating the need for client files and paperwork. Having all client info on my phone via the app for easy access on the go. Being able to communicate, leave notes for my team that they can access from anywhere. Having all email communication in one place. Ease of use. Almost at our 1 year anniversary with Gather and it has been a life changer!! What do you dislike about Tripleseat? Not being able to: book an event for ...

Read more

AU

Anonymous User

01/20/17

5 out of 5

"Great to use clean and simple. "

What do you like best about Tripleseat? The smoothness in which I can send a proposal to a client. What do you dislike about Tripleseat? Some of the inputting of menu items and details is tricky. Recommendations to others considering Tripleseat: Gather has a few quirks but once your work through them it is simple and straight forward. What problems is Tripleseat solving and how is that benefiting you? We've created BEO's that our chef is very happy with based on her specifications.

SP

Sean P

01/19/17

5 out of 5

"Can't live without Gahter!!"

What do you like best about Tripleseat? Accessibility Ease of use Ease of internal and external communication What do you dislike about Tripleseat? N/A Great support, great product. There is nothing about this software that we do not like other than wishing it had been out sooner. Recommendations to others considering Tripleseat: Will save you time, keep you organized and present you to your clients in a professional manner What problems is Tripleseat solving and how is that benefiting ...

Read more

MJ

Megan J

01/19/17

5 out of 5

"Almost perfect!"

What do you like best about Tripleseat? The layout of the application- everything is so user friendly and very easy to learn. It is much easier to share information with my team and keep track of all notes pertaining to event planning. What do you dislike about Tripleseat? I don't particularly dislike anything. The closest I'd come would be the ability to merge accounts without having to go through your support team. I understand that this is likely not feasible due to accounts being shared ...

Read more