Tripleseat Reviews in April 2025: User Ratings, Pros & Cons

"Gather gave our company the tools to succeed."

What do you like best about Tripleseat? Gather's ability to update proposals live with customer not only provide great customer service but helps all our staff to be more productive. What do you dislike about Tripleseat? I struggle with the programs financials. It is unfortunate that repeat customers are unable to keep, or copy over their payment information from prior orders. I also experience a decrease in tipping for our delivery driver as customers wish to tip after their services have ...

"AMAZING! Has changed our business in so many ways!"

What do you like best about Tripleseat? I love how connected I can be to clients at any moment. The phone app allows me to check availability on the go and respond quickly to questions through messages. My response time to clients inquiries is so important to stay ahead of any competition and Gather allows me to do that from anywhere and with little material on hand. What do you dislike about Tripleseat? No Calendar view in mobil app, Would be much quicker to check availability for specific ...

"Gather has been very helpful in building our corporate event business"

What do you like best about Tripleseat? The ease of putting proposals together to send to clients. They look professional and are clearly outlined What do you dislike about Tripleseat? There are a few bugs in the system - it's hard to copy and paste email and phone numbers into the proposal sometimes. You can't really attach documents that aren't already uploaded in the system. You can't see when somebody has cc'd somebody else on the email to you. What problems is Tripleseat solving and ...

"Sales & Event Manager Gather Review "

What do you like best about Tripleseat? I like the look and layout of the program. I also enjoy that the email communication will link to my gmail account. It is very easy to edit. What do you dislike about Tripleseat? I do not like that you can not add internal notes for the kitchen. There are details that I need to add on the event summaries that I do not need to client seeing. To have to go back and add/delete these items between my "chef BEO" and "event summary" is time consuming and ...

"Gather has simplified the planning process for our high volume restaurant."

What do you like best about Tripleseat? the calendar overview - allows me to quickly reference what events I have coming up. What do you dislike about Tripleseat? the messaging system - it combines all messages in my work email. What problems is Tripleseat solving and how is that benefiting you? I am solving the issue of double booking events. The calendar tab allows me to see what is scheduled on each day, and flags any bookings that may overlap. A huge benefit is the ability to upload ...

"Organized and User friendly"

What do you like best about Tripleseat? Every detail about every event is all in one place - and everyone on our team has access to the information. I love the documents it provides to either email or download, and it also allows you to upload your own documents. Also, the calendar connects to our GCal that helps keep everyone on the same page. Finally, the Gather team is consistently trying to improve their services and listening to feedback. What do you dislike about Tripleseat? Gather ...

"Good system to organize large parties"

What do you like best about Tripleseat? Helps us centralize all important information in one place, including uploading attachments What do you dislike about Tripleseat? There isn't much to dislike about the system. It is complete and worth the investment. Recommendations to others considering Tripleseat: Go with this platform, as it is user friendly and complete What problems is Tripleseat solving and how is that benefiting you? It helps our restaurant communicate with the Event ...

"Good system to organize large parties"

What do you like best about Tripleseat? Helps us centralize all important information in one place, including uploading attachments What do you dislike about Tripleseat? There isn't much to dislike about the system. It is complete and worth the investment. Recommendations to others considering Tripleseat: Go with this platform, as it is user friendly and complete What problems is Tripleseat solving and how is that benefiting you? It helps our restaurant communicate with the Event ...

"Great for event Managment "

What do you like best about Tripleseat? I like that I get a summary everyday. It helps to see it a the time. What do you dislike about Tripleseat? When I print the whole beo I get a lot of papers. I generally don't look at all of them. What problems is Tripleseat solving and how is that benefiting you? We have a fairly large restaurant group so it is awesome to communicate

"Great tool for organization "

What do you like best about Tripleseat? The up-to-date daily digest that gets sent out every day. It helps keep all employees on the same page. What do you dislike about Tripleseat? The payment process. We have a current system that is not compatible with Gather's software and requires too much legwork on our end to implement. Therefore, we do not have an official payment process to utilize through Gather. What problems is Tripleseat solving and how is that benefiting you? Problems ...