TriNet Reviews in January 2025: User Ratings, Pros & Cons

TriNet works really well for us

PROS: We rely on this entirely for our HR needs. It is user-friendly and well-designed. We love how we can sign in with ease and also reset our passwords when necessary. CONS: We hope they would enhance the software to better match the requirements for remote work setups. Specifically, we hope organizational charts would become more functional and comprehensive.

Excellent product

PROS: TriNet is a user-friendly software equipped with capabilities for employee and payroll management. It also has great reporting features. We love that its support team is competent and quick to respond whenever we encounter issues. CONS: New employees have trouble logging in to the system. We also sometimes encounter a few glitches. Apart from these minor concerns, we have nothing to dislike about this software.

"Best solution for all your HR needs"

What do you like best about TriNet? Overall functionality of the system is easy to use, in other words very user-friendly. It helps in reducing the manual work to automated work. What do you dislike about TriNet? One or two steps can be reduced to make it more efficient. Recommendations to others considering TriNet: I would recommend the same to all small and mid size organizations in order to keep their processes in order and up to date. What problems is TriNet solving and how is that ...

"TriNet is a business partner."

What do you like best about TriNet? I like the technology available and HR law updates. What do you dislike about TriNet? I dislike the turnaround time with connect360. Sometimes is quick, sometimes is not. What problems is TriNet solving and how is that benefiting you? I process payroll quickly and can make changes very smoothly. The mobile application is also very helpful.

"Amazing service, with amazing people!"

What do you like best about TriNet? The fact that anytime I have an issue or need guidance TriNet is there to provide expert guidance. What do you dislike about TriNet? Nothing. They are the best service I have worked with as a Director of People Ops. What problems is TriNet solving and how is that benefiting you? Navigating the opening of an international location, working to provide equal benefits for people from many states, and just generally taking care of my team.

"Love TriNet!"

What do you like best about TriNet? The portal is very easy to naviagte and I love the Mobile app too. What do you dislike about TriNet? I wish the download to Quickbooks were better. Recommendations to others considering TriNet: When comparing services, make sure that you compare apples to apples; TriNet really gives you a big bang for your buck. What problems is TriNet solving and how is that benefiting you? They have been a great resource regarding HR issues, especially during Covid.

One of the best HR tools

PROS: TriNet is a very cost-efficient solution that makes available for us a great number of services. We appreciate that they are always ready to assist when we have issues or queries. They are also very receptive to our feedback and continue to work to improve their product. We love how they make things easy for us, including the enrollment process and H-1B applications. CONS: Its interface could be improved in terms of user-friendliness. In particular, the time off section needs to be ...

"TriNet Streamlines HR"

What do you like best about TriNet? Wide array of benefit elections and ease of enrollment. The support we received during the onboarding process was outstanding. The dedicated representative that sees you through your first payroll was also very good. Reporting capabilities are great. User and administrator interface is far better than what we experienced with other PEOs. What do you dislike about TriNet? Onboarding dashboards were inaccurate and made it difficult to monitor employee ...

"Everything in 1 location"

What do you like best about TriNet? My organization has been through several different HR solutions and Trinet is by far the best. The GUI is very intuitive and easy to navigate. What do you dislike about TriNet? I wish the benefits section under carriers only showed the benefits that I selected as a part of my plan or highlighted my selections. Recommendations to others considering TriNet: I would recommend TriNet over other solutions in the space. What problems is TriNet solving and how ...

"TriNet - Excellent One Stop Shop!"

What do you like best about TriNet? I love the ease of use for payroll and new hire entry is a cinch. What do you dislike about TriNet? What should be improved is the number of plans TriNet offers to employees. It can be benefit overload and they should listen to client and tailor the needs of the top 1-4 plans that benefit them the most. What problems is TriNet solving and how is that benefiting you? TriNet helps to solve the problem of having payroll and benefits data (costs, census, ...