TriNet Reviews in April 2025: User Ratings, Pros & Cons

"Timely and Valuable"

What do you like best about TriNet? The portal is straightforward to use. Intuitive and overall customer service is quick and helpful. What do you dislike about TriNet? I find the benefits offerings are not presented in a clear enough and easy to find manner. I think employees and HR professionals would find it helpful to just enter an employee's state and a few other variables to easily kick out benefit options and associated costs. If this can be done right now - it is not easily ...

"Great partnership"

What do you like best about TriNet? I like having dedicated platform/payroll and HR contacts. They are so friendly, professional and prompt. The compliance assistance across multiple states is life saving. The benefits and services we are able to offer our employess with TriNet are unmatched. What do you dislike about TriNet? There is sometimes a lag with paying state fees which can result in confusion with our accounting team. I'm not sure if there is a way to fix this, as sometimes it ...

"Positive experience as a Trinet customer"

What do you like best about TriNet? The team is always quick to respond and answers any question you have in depth. I appreciate having two account representatives who I can reach out to at any time and make sure I have what I need. What do you dislike about TriNet? The ticket submission system. While its easy to submit a ticket this team could likely be expanded as the response times here are a bit slow sometimes. On a few occasions I have waited a week or more before getting a response. ...

"Trinet is hands down the worst human resource/peo for any sized business"

What do you like best about TriNet? The only feature I can think of that is helpful on the Trinet website is the button to logout. What do you dislike about TriNet? - After terminating our contract with Trinet and looking into our tax forms, we noticed multiple states we were paying a premium for in SUTA because they had not registered us in those states. - Our specific Customer Relationship Manager would reply to emails 2-3 weeks after an initial email was sent. - Eventually, we reached ...

"Trinet is hands down the worst human resource/peo for any sized business"

What do you like best about TriNet? The only feature I can think of that is helpful on the Trinet website is the button to logout. What do you dislike about TriNet? - After terminating our contract with Trinet and looking into our tax forms, we noticed multiple states we were paying a premium for in SUTA because they had not registered us in those states. - Our specific Customer Relationship Manager would reply to emails 2-3 weeks after an initial email was sent. - Eventually, we reached ...

"Great Platform for Payroll/HR of Employees"

What do you like best about TriNet? TriNet is a great platform, works great for employers with employees in multiple states. Handles all the taxes/state rules with no stress for the company administrator. Great customer support if you need it too. What do you dislike about TriNet? Like it, none that I can think of right now. What problems is TriNet solving and how is that benefiting you? TriNet solves all our employee management and HR issues. Handles Payroll, benefits, taxes, and all core ...

"Great Platform for Payroll/HR of Employees"

What do you like best about TriNet? TriNet is a great platform, works great for employers with employees in multiple states. Handles all the taxes/state rules with no stress for the company administrator. Great customer support if you need it too. What do you dislike about TriNet? Like it, none that I can think of right now. What problems is TriNet solving and how is that benefiting you? TriNet solves all our employee management and HR issues. Handles Payroll, benefits, taxes, and all core ...

"TriNet for the WIN!"

What do you like best about TriNet? The TriNet team is consistently available within a timely manner to answer any questions our team may have. Having a dependable team of experts, who are willing to assist with even the smallest of questions, has been an invaluable resource for our team. What do you dislike about TriNet? After almost 2 years of collaborating with TriNet, I have yet to find any "dislikes". The team at TriNet has been more than willing to help us build a "people portal" that ...

"TriNet for the WIN!"

What do you like best about TriNet? The TriNet team is consistently available within a timely manner to answer any questions our team may have. Having a dependable team of experts, who are willing to assist with even the smallest of questions, has been an invaluable resource for our team. What do you dislike about TriNet? After almost 2 years of collaborating with TriNet, I have yet to find any "dislikes". The team at TriNet has been more than willing to help us build a "people portal" that ...

"TriNet Rocks"

What do you like best about TriNet? Having TriNet help with payroll, benefits, tracking PTO and all aspects of new hire information is wonderful. What do you dislike about TriNet? Currently I do not have any dislikes about TriNet What problems is TriNet solving and how is that benefiting you? Having employees working remotely has been a challenge outside the US and they have been very helpful!