TriNet Reviews in April 2025: User Ratings, Pros & Cons

"Good platform"

What do you like best about TriNet? Dedicated payroll person for our company. What do you dislike about TriNet? Generic customer service line never gives any guarantees on time sensitive issues. What problems is TriNet solving and how is that benefiting you? Better benefits than could be obtained for a company our size.

"Trinet makes everything easy for me as a CPA and for my clients as well"

What do you like best about TriNet? Trinet takes care of many paperwork noone wants to deal with. They are professional and the fact that we have a dedicated agent makes things easier. What do you dislike about TriNet? Maybe the time to solve tax notices and get back to us. What problems is TriNet solving and how is that benefiting you? tax notices

"Trinet makes everything easy for me as a CPA and for my clients as well"

What do you like best about TriNet? Trinet takes care of many paperwork noone wants to deal with. They are professional and the fact that we have a dedicated agent makes things easier. What do you dislike about TriNet? Maybe the time to solve tax notices and get back to us. What problems is TriNet solving and how is that benefiting you? tax notices

"TriNet has been very helpful and efficient"

What do you like best about TriNet? - support - customer service managers are friendly and helpful - accurate payroll calculation - online chat What do you dislike about TriNet? - slow turnaround on some enquiries - benefit team and legal team take few weeks to respond to one enquiry What problems is TriNet solving and how is that benefiting you? - local payroll and tax contribution - local benefit support

"TriNet - simplify the employee experience with benefits, money, and policies"

What do you like best about TriNet? TriNet keeps everything in one place - I can access my money (paychecks and tax forms), benefits (insurance and spending accounts), and company policies in a single platform. What do you dislike about TriNet? Certain settings (such as the frequency that I remain logged in) could be better - on a personal device, I don't feel that I need to login daily. I get this could be a company Security setting, but I've seen others mention this via online ...

"HR Director"

What do you like best about TriNet? I like that there are many different services, resources and people that specialize in various different areas fo HR to meet all types of needs. I was recently not happy with my service, I spoke to a rep and was given a new account manager and it has made a huge difference. My assigned rep is very helpful and available to assist when I need her. I love the chat feature to gain instant access to someone to discuss immediate needs. What do you dislike about ...

"Hands-free payroll"

What do you like best about TriNet? All of our employees are salaried, If there are no changes to be made, we can sit back and payroll will be processed automatically each time. What do you dislike about TriNet? It has been difficult trying to get issues with the filing of Form 5500 resolved. It took many emails/phone calls to resolve what appeared to be a fairly simple issue. What problems is TriNet solving and how is that benefiting you? Our CEO travels often and we never have to scramble ...

"Hands-free payroll"

What do you like best about TriNet? All of our employees are salaried, If there are no changes to be made, we can sit back and payroll will be processed automatically each time. What do you dislike about TriNet? It has been difficult trying to get issues with the filing of Form 5500 resolved. It took many emails/phone calls to resolve what appeared to be a fairly simple issue. What problems is TriNet solving and how is that benefiting you? Our CEO travels often and we never have to scramble ...

"TriNet is awesome"

What do you like best about TriNet? Simple automated service for payroll and benefit. What do you dislike about TriNet? The admin service fee is a bit high, we wish it does not go up with payroll amount. What problems is TriNet solving and how is that benefiting you? Tri-Net helps me to save time.

"TriNet is awesome"

What do you like best about TriNet? Simple automated service for payroll and benefit. What do you dislike about TriNet? The admin service fee is a bit high, we wish it does not go up with payroll amount. What problems is TriNet solving and how is that benefiting you? Tri-Net helps me to save time.