Tray.io Reviews in April 2025: User Ratings, Pros & Cons

Tray is an extremely powerful tool for connecting platforms

What do you like best? The platform is incredibly flexible, and their customer service is top notch. I requested a new connector for a platform we were using that wasn't currently supported by tray, and they added it quickly and then helped me set up everything I needed for my integration. What do you dislike? The learning curve can be steep; this is especially true if you have no prior coding or logic flow experience. What problems are you solving with the product? What benefits ...

Tray.io

What do you like best? The ease of use for the platform is great. you can pick up the platform and easily understand how to implement a solution. What do you dislike? I haven't had any dislike so far . The team has been very supportive with any question that came up. Recommendations to others considering the product: Great platform to utilize for the automation of business processes. What problems are you solving with the product? What benefits have you realized? Used to ...

Tray.io has been an incredible partner in the past year....

What do you like best? There platform is very user friendly and the data tools and connectors are outstanding What do you dislike? Having to fill out a box I did not want to What problems are you solving with the product? What benefits have you realized? Tray was the connector we were looking for to tie together multiple systems and share data or send data in any direction, the automated triggers waiting to run workflows are a great feature if you dont want to run things on a ...

From Marketer to API builder in less than a month with automation critical to business growth.

What do you like best? Tray's user interface made it easy for me to build my first API integration to automate data flow between different systems in our martech stack. Some competitors provide out of the box integrations, but often those are rigid and don't allow for modifications based upon your unique business processes and needs. Tray let's you build the way you NEED to build. Having never built an API integration before, the idea of out of the box, no thinking required sounded nice. ...

Very pleasing experience working alongside Tray.io support team.

What do you like best? The close support and the platforms ease of use What do you dislike? There are still some issues working collaboratively, although progress has been made to reduce this pain point. What problems are you solving with the product? What benefits have you realized? We rely on Tray.io to integrate various services that need to share and react to data across different workflows of the company.

Tray.io helps our process

What do you like best? how easy it is to sync with salesforce and fill out forms What do you dislike? sometimes that tray will go down and not let us uplaod Recommendations to others considering the product: it works and it helps What problems are you solving with the product? What benefits have you realized? projects working hand in hand with salesforce

An auto-magic, easy to use joy to work with

What do you like best? I find Tray extremely intuitive and, perhaps more importantly, more powerful to use relative to other automation tools. That's not to say there isn't a learning curve, however I think that's worth it given that once you get a base understanding of its various utilities, you can really begin to see a multitude of interesting automation use cases that can help many different teams across an organization. What do you dislike? I wish it was easier to take component ...

Flexible, powerful and easy to use

What do you like best? I've used other integration/automation tools in the past, and Tray is more powerful, easier to use and more flexible than the rest. The tool gives you a visual workflow format to plan and create your integrations and automation workflows. Not only does it give you out of the box connectors for common connections between tools like Salesforce, Intercom, Mode Analytics, AWS, and Segment, it gives you connectors for common functions like HTTP clients, scripts, ...

Tray has allowed us to build out a full scale email marketing campaign

What do you like best? The ability to tap into our database and utilize any event to trigger an event with no engineering resources needed. What do you dislike? No multi user accounts (yet), need to know basic SQL to get the most use out of the product, starter plan comes with limited CSM support however they have been EXTREMELY accommodating. Recommendations to others considering the product: Most tech companies prefer to stay lean and not employ lots of people. But with this ...

Automation for the self servers

What do you like best? Great custom integrations, really easy to use and reduces bottleneck for getting biz done What do you dislike? Small learning curve but great support! What problems are you solving with the product? What benefits have you realized? Connecting disperate systems at global organizations, solving very hairy problems