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MG
Mirella G
11/23/20
allows me to protect my information and data in a much easier way
What do you like best? Its interface has a fairly simple, simple and powerful design which greatly simplifies a large number of processes and tasks, the fact that it allows me to protect my information and data in a much simpler, powerful and secure way is something of great help for maintain access to our information in a much simpler, safer and more practical way, their customer service team is quite fast and efficient when responding to any questions or requests that may be generated ...
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JC
Jonathan C
09/12/20
Tray.io plays an important part in automating work processes.
What do you like best? Tray.io has made automating processes accessible for non-technical folks like myself. What do you dislike? The way workflows are shared with coworkers is still unreliable. You can only have personal workflows or organizational workflows (i.e. no way to share with a specific team). What problems are you solving with the product? What benefits have you realized? I have many daily processes/data syncs that I have automated, which has freed up time and enabled ...
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SH
Sean H
08/19/20
Great company with great people
What do you like best? The people are very helpful and care. The platform is great and does a lot of amazing things but its the team of people that make the difference. I was originally comparing Tray with Zapier... they are not the same at all... very very different. Tray.io has a great team with a great tool. They helped me stand up a workflow that saved us a lot of time and effort. When we have issues someone helps us asap. What do you dislike? Vendor APIs are not fun but Tray has ...
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RO
Rob O
07/07/20
Easy alternative to building a complex middleware layer
What do you like best? Twofold 1. Engagement with the tray team allowed us to easily scope and validate that the solution we wanted to implement would be functional and practical to maintain. 2. Using the platform allowed our product team to complete the integration project in the space of a few weeks rather than requiring several months of developer time, not to mention ongoing support. What do you dislike? Some of the tutorials could be provided via video if possible. What ...
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TC
Thomas C
06/24/20
Awesome App
What do you like best? It is very intuitive and the visual programming is very helpful. It make working with APIs a simple process. What do you dislike? I would have liked to have more workflows for the price. Recommendations to others considering the product: Tray's support is awesome. They had my use case created for me before I even signed up. Also very helpful with getting us signed up during COVID-19. What problems are you solving with the product? What benefits have you ...
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JS
Jordan S
05/14/20
Better than an in-house integration team
What do you like best? Surface coverage for all of their API connectors is great-- you can tell they've spent a lot of time deciphering the nuances of different systems and putting it together in a way that's easily accessible. "Low code"... you could probably put together all of your workflows codelessly if you wanted, though we leverage tray.io for fairly complex processes and we end up filling gaps with their Script connector as well. The best aspect of their platform, though, would ...
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CF
Chris F
05/13/20
Extremely Powerful Integration Tool w/ AMAZING Training & Support
What do you like best? The versatility of the tool, regular debugging and training & support team that are willing to work with you to get sh!t done. Most notably, I've been working with George Gilliland who I can't say enough good about. His excellent approach to implementation, design and coaching has made him a total asset to getting things going with Tray.io! What do you dislike? 1 issue - Connector Fail Alerts (or a fail alert workflow) are not included with your account. ...
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GR
Gabe R
05/06/20
A multitool for business operations
What do you like best? The flexibility to implement on different platforms and easy to use UI, it's like having a quick programmer in reach without the need for extensive technical knowledge. What do you dislike? Some processes get a bit complex and support is needed to finish it as they'll need to explain or propose the correct steps in the workflow, their support response times is usually not the best and hitting complex problems can take a while. Recommendations to others ...
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ES
Executive Sponsor in Computer Software
04/29/20
Great platform, great support.
What do you like best? We like the "marketplace" approach with a number of out of the box connectors. What do you dislike? Nothing yet. The team has been supportive and even worked with us to establish a mutually beneficial business model. Recommendations to others considering the product: None. What problems are you solving with the product? What benefits have you realized? Data integration and ETL across a number of systems.
AI
Administrator in Computer Software
03/19/20
The best iPaas player out there today
What do you like best? Tray has the best workflow business in the industry. It is easy to read and build. Other players can get data from point A to point B, but Tray allows me to do this at a much quicker rate and without developer skills. I have tried the other players including a good competitor like Workato, but Tray still is the easier solution for non-IT/Dev builders. It feels more natural. What do you dislike? Tray is still lacking organizational control settings (Group Admin ...
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