Tray.io

Great company with great people

What do you like best? The people are very helpful and care. The platform is great and does a lot of amazing things but its the team of people that make the difference. I was originally comparing Tray with Zapier... they are not the same at all... very very different. Tray.io has a great team with a great tool. They helped me stand up a workflow that saved us a lot of time and effort. When we have issues someone helps us asap. What do you dislike? Vendor APIs are not fun but Tray has ...

Easy alternative to building a complex middleware layer

What do you like best? Twofold 1. Engagement with the tray team allowed us to easily scope and validate that the solution we wanted to implement would be functional and practical to maintain. 2. Using the platform allowed our product team to complete the integration project in the space of a few weeks rather than requiring several months of developer time, not to mention ongoing support. What do you dislike? Some of the tutorials could be provided via video if possible. What ...

Awesome App

What do you like best? It is very intuitive and the visual programming is very helpful. It make working with APIs a simple process. What do you dislike? I would have liked to have more workflows for the price. Recommendations to others considering the product: Tray's support is awesome. They had my use case created for me before I even signed up. Also very helpful with getting us signed up during COVID-19. What problems are you solving with the product? What benefits have you ...

Better than an in-house integration team

What do you like best? Surface coverage for all of their API connectors is great-- you can tell they've spent a lot of time deciphering the nuances of different systems and putting it together in a way that's easily accessible. "Low code"... you could probably put together all of your workflows codelessly if you wanted, though we leverage tray.io for fairly complex processes and we end up filling gaps with their Script connector as well. The best aspect of their platform, though, would ...

Extremely Powerful Integration Tool w/ AMAZING Training & Support

What do you like best? The versatility of the tool, regular debugging and training & support team that are willing to work with you to get sh!t done. Most notably, I've been working with George Gilliland who I can't say enough good about. His excellent approach to implementation, design and coaching has made him a total asset to getting things going with Tray.io! What do you dislike? 1 issue - Connector Fail Alerts (or a fail alert workflow) are not included with your account. ...

Great platform, great support.

What do you like best? We like the "marketplace" approach with a number of out of the box connectors. What do you dislike? Nothing yet. The team has been supportive and even worked with us to establish a mutually beneficial business model. Recommendations to others considering the product: None. What problems are you solving with the product? What benefits have you realized? Data integration and ETL across a number of systems.

The best iPaas player out there today

What do you like best? Tray has the best workflow business in the industry. It is easy to read and build. Other players can get data from point A to point B, but Tray allows me to do this at a much quicker rate and without developer skills. I have tried the other players including a good competitor like Workato, but Tray still is the easier solution for non-IT/Dev builders. It feels more natural. What do you dislike? Tray is still lacking organizational control settings (Group Admin ...

Endless Possibilities

What do you like best? The support, ease-of-use, limitless possibilities What do you dislike? Nothing I can think of at this time, which is a good sign Recommendations to others considering the product: If you can't figure something out, ASK! The support is unrivaled. What problems are you solving with the product? What benefits have you realized? We are able to solve many challenges and connect solutions that don't have direct integrations with each other in a way that is ...

A necessity to scale your Business

What do you like best? I love the customization Tray.io provides to its users. They don't try to put the business needs in a box. One size does not always fit all. Each business has various needs and data requirements. Text helpers and number helpers enable me to not have to depend on a 3rd party to send me the right data. It's inevitable that something will fall through the cracks. Tray allows me to be proactive in those situations. The way they handle webhooks is second to none. A ...

Connecting Zendesk and Expandable ERP Was Easy with Tray.io

What do you like best? Tray seamlessly connects our customer service team using Zendesk with our Expandable ERP customer and contact master files. They update back and forth. Ben with the Tray team was a great help with initial launch and tweaks. He helped me learn how to navigate in the system. What do you dislike? Initially there were some data field connections that did not work and took some debugging to correct. The Tray support team was quick to respond to my request for help. ...