TravelBank Reviews in February 2025: User Ratings, Pros & Cons

Very easy to use

What do you like best? Easy to separate expenses and quick processing time. What do you dislike? I don't have experience using other expense software, so I can't think of any downsides in comparison. Recommendations to others considering the product: Can definitely trust the product, however, I am not familiar with other expense management software What problems are you solving with the product? What benefits have you realized? Has allowed me to easily organize both ...

Awesome UX

What do you like best? UX, the trip booking process, the variety of trip options What do you dislike? Just for US, only in English, not cash rewards What problems are you solving with the product? What benefits have you realized? Speed

Customer support is pretty decent

What do you like best? Customer support is pretty decent UI is easy to use I do find stuff I am looking What do you dislike? I want to book flight and hotel in the same workflow What problems are you solving with the product? What benefits have you realized? Easier to expense things

Adequate for functionality.

What do you like best? Gives me a app for reporting expenses to management. What do you dislike? Lack of customization of expense categories. Recommendations to others considering the product: Very basic, and almost user friendly. What problems are you solving with the product? What benefits have you realized? Allows me to send the required photos of my receipts to corporate for expense reporting.

Simplistic and limited

What do you like best? TravelBank has a nice logo. I'm not sure what else to say. What do you dislike? TravelBank is ultimately too simplistic of a system to be of much use. The web interface is an afterthought and barely works at the best of times. The interactions between adding expenses and adding them to an expense report are clunky and confusing. The receipt reading and parsing is poor and regularly wrong. Recommendations to others considering the product: Unless you are ...

Easy self-service tool

What do you like best? Clean UI, ability to book yourself without using a travel agent, incentivizing with rewards What do you dislike? no basic economy options, no ability to search for nearby airports, not all airlines represented especially for international travel Recommendations to others considering the product: Don't use travel bank if you're considering basic economy fares What problems are you solving with the product? What benefits have you realized? booking ...

Streamlined Travel Booking

What do you like best? The search is easy to use, the interface is nice, and the booking process is super fast since there's no need to enter payment info. What do you dislike? Some airlines had a nice discount, but not all, and it wasn't the easiest to go back and revise my search after selecting flights; I had to begin a new search. I also would have preferred to be able to book economy plus directly through the portal instead of having to contact an agent afterward. ...

Efficient way to track and book your travel, with great potential rewards!

What do you like best? TravelBank has great rewards (Amazon & AirBnB) that I am very likely to use and work towards. I have already claimed an Amazon gift card which I used immediately. Customer service is wonderful - the chat bubble shows who is available and who is away, as well as emailing you a copy of their response if you are away from the chat window. What do you dislike? At times, the TravelBank customer service chat can be slow to respond. Also, as I reside in Canada, it ...

Easy to Use

What do you like best? TravelBank is easy to use and has a clean interface. I love that you can forward receipts easily and they will automatically show up. I like the auto-population of receipts as well. What do you dislike? If you have a lot of expenses to load in it can be a bit repetitive to type in all the fields related and choose the categories for the expenses. This may be available to admins on the account, but it would be nice to see the categorical breakdown of my ...

Easy for Expenses and essential On the go traveling

What do you like best? Easy to fill out expense reports for work. No need to keep receipts. Quick and simple to send and share with anyone. Its is amazing how it can pull of the data off of scanning reciepts What do you dislike? It doesn't seem to pull the dates off the receipts and I have to enter that manually. But everything else it takes off and you don't need to type it in. Recommendations to others considering the product: If you hate carrying around receipts and want ...