Trakstar Reviews in February 2025: User Ratings, Pros & Cons

Trakstar is easy to use, easily accessible, and organized well.

We've always had trouble making sure our employees receive their semi-annual reviews on time and in a consistent format. The employees forget, the managers forget, and before you know it, it's two months past a review date and then everyone scrambles to get it done. Trakstar's system has changed this in so many ways. Once the setup is complete, everybody receives automatic reminders and everybody now has a consistent review format that makes it much easier to track employee progress and ...

Excellent service thus far!

Weighed the system against many others in industry, chose based on price and customer service. They even took into account our NFP status! We are mid implementation right now and everything has been a breeze so far, customer service has been fantastic! Would highly recommend Trakstar to other businesses looking to implement a performance rating system!

Very accommodating

We have different needs for different groups and they have been very accommodating for everything.

Trakstar is an awesome tool, I would recommend with no reservations!

Transition into using this software has been seamless. It is very user friendly and training our new staff on using the software has been painless. I would also like to comment that the free trainings/ webinars are incredibly helpful and I have consistently been more than impressed with the support and customer service we have received- would rate 10 stars if I could!

Excellent Appraisal System

We have been with TrakStar for almost 5 years and it has been the best move we ever made! The appraisal process has been much stream lined and I do not have to send a ton of e-mail reminders out! Each time the system is updated, the TrakStar team makes it even better!

Great tool and a great first experience for employees & managers

Set up and training went very well. Very user friendly. The multi-rater feedback option is a great tool!

changing the way we do performance reviews!

We've been using Trakstar for 5 months and it's changing the way we do performance reviews.Good bye to our home-cooked google sheets that we used for tracking employee reviews, and hello Trakstar. Our team is thankful for the unified, consistent approach to evaluations, and we're feeling in compliance with HR best practices now more than ever.Highly recommended and in our opinion, well worth the investment of money and our time!

Great for Appraisals

It has been a great resource for us in tracking appraisals for our talent. Makes the process of talking about goals and overall success really easy. Having the appraisals all in the same location along with trend reporting has been really helpful for our management team.

Overall Good Response and Followup

I have used Trakstar for a few months and have had good feedback and follow up when I needed support.

Great customer support

Trakstar has really improved our performance management process. I probably have not used it to its full capacity and am sometimes confused about how to use it, but they offer great support videos as well as personalized support. When we first adopted it, I accidentally deleted some data and they were able to help me recover it. Overall it's a great database and has tons of flexibility.