Trakstar Reviews in February 2025: User Ratings, Pros & Cons

I highly recommend this program

PROS & CONS What are the best aspects of this product? I love that I can easily setup templates and create new positions. The software is nice and user-friendly for both managers and employees. Everyone in our company is using this software and we have experienced great success. By keeping track of certain items we are able to achieve and maintain goals in more effective way. I love to work with its support team, we have great experience with them. They are always available via email, ...

Bad - Horrible UI/UX that you will pay for over and over again

Lot of issues here that I want to point out with this software:1) This software does not do corrective actions or Performance Improvement Plans, they try to tell you that it does in the sales presentations, but this software does not do it. They will tell you about a work around, but it is so complex and contrived that your managers will never use it, I promise. 2) We were trying to get the software to allow us to do a 6 month check-in, so essentially our managers would be able to meet with ...

Love the extra touches

I love the email reminders I can set up and also the notes sections. As HR, every conversation I have with an employee or manager, I comment- add this to your Trakstar!

Trakstar customer support ROCKS!

Trakstar customer support staff are always courteous, helpful and knowledgeable. I would recommend them and the product with full confidence.

Trakstar and customer support

Trakstar has been an easy to implement platform and has been widely accepted by our employees. We could customize Trakstar to serve the company's purpose. Navigating the platform is very easy. Customer service is prompt and great!

Wonderful Customer Service

Great customer service with TrakStar. Lauren goes above and beyond. The TrakStar system is user friendly and improves the performance management process of our company year round!

Trusted partner

Trakstar is not only intuitive, it is also, fast, user-friendly and very easy to understand. Not to mention, great support staff that responds to queries immediately. Trakstar has certainly establish themselves as more of a partner for us than a vendor.

GREAT TOOL!

Trakstar is a wonderful tool for setting up reviews and review cycles. It has streamlined our process internally. Mostly user friendly, helps to have someone as your "expert" internally as your go to person. We are able to do quarterly goals/reviews as well as annual by using Trackstar.

Good system

The system works well for our annual evals. As an administrator we can see exactly where someone is in the process. It allows for lots of customization. Sometimes because of that it is slightly difficult to find issues - however support is very helpful.

Easy to use

The experience that I have had with Trakstar has been great; I am able to track performances and reviews of staff. it is easy to use as an administrator, manager and an employee.