TrackMaven Reviews in April 2025: User Ratings, Pros & Cons

TrackMaven is made for marketers

PROS & CONS What are the best aspects of this product? TrackMaven is great tool for marketers, we can easily see both our and competition’s engagement. And this is very important information for us. What aspects are problematic or could work better? It would be great if they could implement an option for measuring engagement from employees and people who talk about us. We run an advocacy program where employees share links and messages between them but it takes lot of time to see the ...

Great solution for tracking our competitors' performance

PROS & CONS What are the best aspects of this product? I get TrackMaven alerts via email on a daily basis. Its customizable alerts are extremely easy to use, I’m using them to keep track of latest content of our competitors’ and their performance on social networks. It’s great place for getting content ideas. What aspects are problematic or could work better? I would like to customize the data visualizations and to create summary emails on a daily basis and to send them to my team. I ...

Great tool for social media marketers

PROS & CONS What are the best aspects of this product? TrackMaven is an intelligent software that allows me to run various reports, and to analyze and filter data as well. I like the ability to act immediately after we receive the data to make our contents better. The team behind this product is wonderful and they are more than just another customer service team, they do everything to meet our needs. What aspects are problematic or could work better? I cannot think of dislikes, there is ...

It has great analytic tools

PROS & CONS What are the best aspects of this product? One of the greatest feature within TrackMaven is the competitor tracking capability. We can keep track of current activities within our industry and about the perfromance of our contents.. The new dashboard is great for quick references and it is helpful for our marketing team. What aspects are problematic or could work better? I don’t like the idea of re-creating reports but we often get help of its support team. What specific ...

Track Maven for benchmarking

What do you like best? You can customize graphs to what you are specifcially looking for. What do you dislike? That sometimes there are differences in numbers based on the way they calculate engagement. Recommendations to others considering the product: Find out what exactly what your looking for in numbers from competitors. Get familiar with the way they pull numbers. What problems are you solving with the product? What benefits have you realized? What content works for ...

TrackMaven is great social intelligence solution that provides us with valuable insights

PROS & CONS What are the best aspects of this product? What I like about this tool is the fact that it provides us with details about our partners’, competitors’ and ours’ performances and what are their activities across the net. I like that it offers great tools for keeping track of our progress. The reports are easy to create and it provide thorough information about the entire activity we have over the web. What aspects are problematic or could work better? It would be great if they ...

Crushing the social media marketing game

What do you like best? I enjoy being able to see what content my competition is producing on their blogs and how followers are reacting on social media. The interactions feature is a great tool to see how many people are "touching" your content. What do you dislike? It can be quite hard to learn how to use the software and takes a bit of time to learn. However, the support team was great. What problems are you solving with the product? What benefits have you realized? We’ve used ...

Review during the US Open

What do you like best? The ability to learn the system in a short amount of time and how easy it was to teach others. The level of daily support we got when needed was great. The daily report we got during tournament time was very valuable to show the investment we made this year was work it. What do you dislike? some of the functionality didn't apply to us. Also, it was tough to get some additional users but in the end, it all worked out. Recommendations to others considering the ...

A Truly Fantastic Product

What do you like best? TrackMaven helps make our social media decisions smarter. Everything is clear & right in front of us, we can pull updates daily & as often as we want, and the tagging functionality helps us revisit successful content months after the fact for future inspiration. Two thumbs up! What do you dislike? To be honest, not a whole lot. Just minor gripes, such as not being able to see direct mentions from you or other brands on Twitter & small things when creating ...

TrackMaven a must for small business owners

What do you like best? It's amazingly easy to use and it gives us insight on what our competitors are doing What do you dislike? Just the setup process took more time than anticipated What problems are you solving with the product? What benefits have you realized? It shows me what I'm doing right and wrong in regards to my audience.