Tracker ATS Reviews in February 2025: User Ratings, Pros & Cons

"A product that delivers with a fantastic support team"

What do you like best about Tracker? What's most helpful about Tracker is the people themselves. Anytime that we have a concern or potential situation that needs to be worked through, it is so easy to access support and get the guidance we need to be able to complete our projects. The Tracker Chat is such a phenomenal resource for the day-to-day, and our weekly support sessions to remain aligned on outstanding tickets and upcoming phases is something we look forward to each week. What do ...

"Great ATS and CRM for Recruiters!"

What do you like best about Tracker? All of the basics are covered...and then some! What do you dislike about Tracker? Needs the ability to budget a project and then compare hours worked to the remaining budget. What problems is Tracker solving and how is that benefiting you? Tracker allows us to keep clients and contractors in one place. Adding Time to this allows us to track what those contractors are doing for those clients!

"Great user experience and easy to learn"

What do you like best about Tracker? Tracker is a top-notch product with a great flexible user interface, ease of use, small learning curve, and an amazing support team. What do you dislike about Tracker? No much. The robust reporting features are a little trick to learn at first but once you familiarize yourself they become a great tool. What problems is Tracker solving and how is that benefiting you? Technology moderniation

"Mostly works for us"

What do you like best about Tracker? Our goal is to have a single source of truth, and seems like most of Tracker's capabilities could get us there. What do you dislike about Tracker? The UX can be very clunky sometimes. There is a lot of unnecessary clicking, and I find it not always intuitive. What problems is Tracker solving and how is that benefiting you? A central place to put candidate and client info. But need help with reporting capabilities to truly understand the value.

"New user who has used many staffing software packages"

What do you like best about Tracker? I love the fact that it can be both simple and highly sophisticated depending on what you want and need.. Loved the online courses as well as the response from tracker team What do you dislike about Tracker? Only downside I am seeing right now is understanding all the bells and whistles and learning what I need for my business What problems is Tracker solving and how is that benefiting you? organizing and storing all my clients and candidate records as ...

"Next Level Service! Thank you, Ashley and Courtney"

What do you like best about Tracker? Recently, I asked about integration capabilities within Tracker to Power BI. Ashley and Courtney provided next-level service by digging into the system and providing me with the answers needed. What impressed me most was the teamwork they displayed, helping one another, resulting in helping me - their customer. It's clear this is a company that cares about one another and that's direct value back to their customers. I have worked with them on other ...

"Tracker for Direct Recruitment"

What do you like best about Tracker? As the marketing director for our firm, I am already seeing an increase in productivity and ease-of-use for implementing all strategies. The built-in campaign and sequencing is clutch for our prospecting. Data import and access to both client and candidate data online has been terrific. Chat support gets an A+ from our team. All support has been easily accessible and available for consult. What do you dislike about Tracker? We're working through some of ...

"A great ATS and CRM for Recruiters!"

What do you like best about Tracker? The reporting, trackability, ease of use What do you dislike about Tracker? Reports could be a little easier to make ourselves What problems is Tracker solving and how is that benefiting you? The ability to track a candidate or client journey throughout whether you are on your email or browser using LinkedIn

"Tracker meets all of our needs"

What do you like best about Tracker? The customer service is unparalleled. Any question is answered quickly, any ask is met What do you dislike about Tracker? There is nothing I have disliked so far. What problems is Tracker solving and how is that benefiting you? Tracking candidates, jobs, reporting

"Helpful transition to a forward thinking ATS"

What do you like best about Tracker? So far we love the amount of customization along with the "out-of-box" features. We really appreciate the support team and migration team as well. They have been very helpful in transitioning our team of 20 to the new platform and answering everyone's questions. The team really enjoys the workflow and time-saving automations. What do you dislike about Tracker? The Linkedin connection is really great, such as the one-click add from Linkedin into Tracker. ...