Tracker ATS Reviews in February 2025: User Ratings, Pros & Cons

"Surprisingly effective, easy to use and solid back end"

What do you like best about Tracker? Trackers ease of use make it very friendly to smaller companies that have limited resrouces for training. If you understand the job or recruiting, onboarding, selling in the recruiting industry, the tool is quite easy. Job postings are also quick and easy. This system is not bogged down with unnecessary workflows on the front end. Customer Support is solid and responsive. What do you dislike about Tracker? Terminology when assigning a contractor/temp is ...

"Tracker has really helped us improve our business process and efficiency"

What do you like best about Tracker? It's both ATS and CRM and having everything in one place has been transformative. The additional features - marketing, client portals, timesheeting etc - have meant that we can centralise a huge proportion of what we do into the one platform. That's saved us money and it's made us look better to both clients and candidates. It's easy to use and the support is fantastic. We're big advocates. What do you dislike about Tracker? None really, that we've ...

"Kristen Lane is wonderful, so is Noah Heck"

What do you like best about Tracker? how customaizable the application system is Myself and my team always hope that when we utilize the chat support option that we receive Kristen Lane as the support rep -she is very knowledgable and has always answered/resolved our questions or issues. What do you dislike about Tracker? there is nothing I dislike so far about Tracker. What problems is Tracker solving and how is that benefiting you? it is allowing us to track all of our ...

"Powerful and User Friendly"

What do you like best about Tracker? I like all of the capabilities within the tool and how every feature is user-friendly. What do you dislike about Tracker? There are a lot of features and it can be challenging to navigate through all of the tools correctly at times. I also may just need more training but 1:1 live trainings would be helpful. What problems is Tracker solving and how is that benefiting you? Keeping track of all of out past and present clients.

"Your Ideal Applicant Tracking System!"

What do you like best about Tracker? - Easily accessible and comprehensive training materials and support documents. In addition, if we can't find a solution to an issue by searching support documents, we then use the online chat -- and it has been a fantastic experience. Extremely helpful! - Data and workflow management capabilities: we are able to track and visualize real-time date in regards of open jobs and each active candidate's journey. Plus, with the system's help, we are now able ...

"Excellent service with dedicated support!"

What do you like best about Tracker? This service is incredibly helpful at actively managing your database of candidates for recruitment services with a robust system that beats out competitors. They are almost always ahead of the digital curve which gives us a major advantage in the recruitment industry. What do you dislike about Tracker? While they have a lot of promise there can be strange inconsistency in some other there services. Such as having radius searching available for all ...

"Impressed with the system and the customer support."

What do you like best about Tracker? THe ability to customize to fit our needs. What do you dislike about Tracker? would like se t timeline for new "feature requests", even if there was a cost involved. What problems is Tracker solving and how is that benefiting you? CRM, ATS, abitliy to run majorty of the business from a single system/tool.

"Super helpful in clarifying my questions"

What do you like best about Tracker? The chatbot staff are VERY responsive. It is also a pretty comprehensive platform in terms of the amount of work you can document and then your ability to run reports. What do you dislike about Tracker? VERY clunky platform. It is not user-friendly and hard to navigate. Once an individual user does a lot of their own homework and experiments with the platform, it eventually becomes self-explanatory, but it takes a LONG time and a lot of unnecessary labor ...

"Best ATS/CRM on the market!"

What do you like best about Tracker? Tracker thought about alot when building the platform. There are many features that helps recruiters get back to recruiting. The email sequences are true lifesavers for recruiters. What do you dislike about Tracker? I can't think of anything that i dislike about Tracker What problems is Tracker solving and how is that benefiting you? Tracker is helping us spend less time navigating through the CRM and more time talking to our clients and candidates. Our ...

"feature-rich RMS that could use some refining"

What do you like best about Tracker? - good feature-to-cost ratio, appropriately priced. - generally works well - stable, no downtime experienced. - responsive, well-intentioned customer support. - CRM tool helps manage BD efforts. - comprehensive, if somewhat convoluted, reporting suite. - our most technology-resistant recruiters like Tracker. What do you dislike about Tracker? - too many features not as fleshed out as they could/should be. - development is not as responsive as we'd ...