Efficient solutions for your IT management needs.
Add to compare
Track-It offers custom pricing plan
Track-It! has garnered positive feedback from users for its intuitive interface, efficient ticket and asset management capabilities, along with its affordable pricing. Users appreciate its ease of use for tracking tickets and managing assets, reducing time and effort for teams. The software’s user-friendly design and simple navigation make it a valuable tool for ...Read more
User-friendly interface and intuitive design, making it simple and easy to use without extensive training.
Affordable pricing, making it a cost-effective solution for organizations with multiple users.
Helpful customer service and good response from support team.
Comprehensive solution for IT teams to manage tickets, assets, and endpoints.
Limited customization options, especially for complex configurations and project management integration.
Performance issues, such as slowness when navigating between screens or sections.
Log in Required to View Reviews
Filter results
Sort by :
Showing 61-70 out of 101
AU
Anonymous User
08/01/17
"Trackit - Organize your life"
What do you like best about Track-It!? Ability to audit and keep track of licenses What do you dislike about Track-It!? Ability for remote use - remote control does not work What problems is Track-It! solving and how is that benefiting you? Managing licenses and software management with asset tracking
AU
Anonymous User
08/01/17
"Trackit - Organize your life"
What do you like best about Track-It!? Ability to audit and keep track of licenses What do you dislike about Track-It!? Ability for remote use - remote control does not work What problems is Track-It! solving and how is that benefiting you? Managing licenses and software management with asset tracking
AU
Anonymous User
08/01/17
"Service desk of 6 years"
What do you like best about Track-It!? The program Works well and it shows all pertinent info, this helps to fill in missing info from the customer when building new or updating old tickets. What do you dislike about Track-It!? The program is Web based, or at least the way we use it is, all info needs to be manually input into the program. This can sometime be time consuming. What problems is Track-It! solving and how is that benefiting you? Tracking mac, serial, computer numbers and names. ...
Read more
AU
Anonymous User
07/31/17
"Customer service benefits "
What do you like best about Track-It!? Track alk sales likes and dislikes personal information What do you dislike about Track-It!? I like everything about. It so i have no complaints currently What problems is Track-It! solving and how is that benefiting you? Keeping everything secure and easy accessible
AU
Anonymous User
07/31/17
"Customer service benefits "
What do you like best about Track-It!? Track alk sales likes and dislikes personal information What do you dislike about Track-It!? I like everything about. It so i have no complaints currently What problems is Track-It! solving and how is that benefiting you? Keeping everything secure and easy accessible
EG
Elias G
07/28/17
"Track it! "
What do you like best about Track-It!? I was not crazy about track it. We used here for about 5 years. What do you dislike about Track-It!? It was not user friendly. The programs did not work correctly all the time. What problems is Track-It! solving and how is that benefiting you? We used it for inventory and work order.
AU
Anonymous User
07/12/17
"Very easy to use"
What do you like best about Track-It!? I love how user friendly the program is. I like the history of my projects. What do you dislike about Track-It!? I am very low reminders of projects left open What problems is Track-It! solving and how is that benefiting you? Project utilization's for other departments. the program keeps me on track.
JG
Joel G
05/31/17
"Great for small organizations"
What do you like best about Track-It!? Track It is quick to setup. The ticketing features work really well, including skills-based routing of tickets to specific technicians. What do you dislike about Track-It!? Asset management is fairly rudimentary, as is the lending library feature. The knowledge base for common ticket solutions is very cumbersome. Recommendations to others considering Track-It!: Fully understand your needs and compare it to the features. Like any service desk/service ...
Read more
AU
Anonymous User
05/14/17
"Great for Base Software License Managers"
What do you like best about Track-It!? Made license management much smoother than previous methods. What do you dislike about Track-It!? So many options can make it difficult to see the forest through the trees. Recommendations to others considering Track-It!: Was good back then, not sure about now. What problems is Track-It! solving and how is that benefiting you? Tracking of all software for a business or installation, back when that was required.
AU
Anonymous User
04/25/17
"Track it for Service management"
What do you like best about Track-It!? Integrated service tracking, follow up and management What do you dislike about Track-It!? Its complexity can make it harder to configure call structure and assignment What problems is Track-It! solving and how is that benefiting you? Customer call and request management. Reporting and follow up with the customer
