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9.2

Spot Score

TouchBistro - POS Software

TouchBistro Reviews in April 2025: User Ratings, Pros & Cons

Streamline your restaurant operations and boost sales.

3.9

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Starts from $69/Month

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TouchBistro Reviews & Ratings

3.9

Very Good

Based on 695 ratings & 413 reviews

Rating Distribution

Excellent

(246)

Very Good

(75)

Good

(12)

Poor

(6)

Terible

(74)

Expert's Review

TouchBistro has garnered positive feedback from users, showcasing its reliability and ease of use. Users appreciate the responsive customer support that's quick to resolve issues, making it a reliable choice for restaurant owners. The loyalty program and online ordering features are seamlessly integrated and help streamline operations efficiently. Despite some ...Read more

TouchBistro pros and cons

  • Reliable and easy to use, with responsive support for setup and ongoing assistance.

  • Intuitive interface and handy features like Loyalty Program, Online Ordering, and CRM.

  • Availability of frequent updates and seamless system improvements.

  • Great team support, very responsive and dependable for assistance.

  • Technical glitches and system crashes reported, affecting daily operations.

  • Challenges and delays in resolving issues related to online ordering and payment processing.

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Showing 11-20 out of 413

SB

Steve Butler

01/30/24

5 out of 5

Very functional POS supported by…

Very functional POS supported by customer/tech support that has always been available when needed

SB

Steve Butler

01/30/24

5 out of 5

Very functional POS supported by…

Very functional POS supported by customer/tech support that has always been available when needed

AD

A Del

01/30/24

5 out of 5

Convenient

Convenient, customer care, ease of use

SC

Shoira Cordice

01/03/24

1 out of 5

Not easy to use like they say

Not easy to use like they say. They make promises to get you to stay then don't follow through. They take money out your account when they are not supposed to and claim they don't see any evidence of it on their system. They sell you products you don't need. They offer third party companies serving that costs an arm amd a leg just to "integrate" and you are still left to pay the regular monthly fees. Menu was not setup properly so orders couldn't be placed, card payments couldn't be ...

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AP

Ankur Patel

12/27/23

5 out of 5

User friendly

Have been using touch bistro for about 10 years now. It’s a great POS platform for restaurants. Their technical support team is always available and waiting time is 0-5min never more than 5. System is so good for restaurants and also easy to edit. I recommend this to restaurant owners if you are looking to upgrade your business. Their reports are easy to understand and have many online options like reservation and gift cards.

AP

Ankur Patel

12/27/23

5 out of 5

User friendly

Have been using touch bistro for about 10 years now. It’s a great POS platform for restaurants. Their technical support team is always available and waiting time is 0-5min never more than 5. System is so good for restaurants and also easy to edit. I recommend this to restaurant owners if you are looking to upgrade your business. Their reports are easy to understand and have many online options like reservation and gift cards.

ER

Eddie's Roadhouse

12/15/23

5 out of 5

15 years in hospitality and this is the best POS!

Touch Bistro adapts with the times and takes ownerships of any issues with a quick turn around time. The system used to update randomly, often times on weekend evenings, this does not ever happened following a discussion in the community threads. It is designed for restaurants with a nod to the nuance of splitting checks, firing ticket times and simple training. This has been our greatest advantage, with its easy to use online ordering features. Thank you for creating a restaurant focused ...

Read more

ER

Eddie's Roadhouse

12/15/23

5 out of 5

15 years in hospitality and this is the best POS!

Touch Bistro adapts with the times and takes ownerships of any issues with a quick turn around time. The system used to update randomly, often times on weekend evenings, this does not ever happened following a discussion in the community threads. It is designed for restaurants with a nod to the nuance of splitting checks, firing ticket times and simple training. This has been our greatest advantage, with its easy to use online ordering features. Thank you for creating a restaurant focused ...

Read more

DE

Diego Enriquez

12/14/23

5 out of 5

Very reliable & updates are seamless!

Date of experience: December 15, 2023

DE

Diego Enriquez

12/14/23

5 out of 5

Very reliable & updates are seamless!

Date of experience: December 15, 2023