Top Producer CRM Reviews in February 2025: User Ratings, Pros & Cons

great way to organize

What do you like best? having history of what I've done and tracking ability What do you dislike? the email feature is very sluggish and not very user friendly Recommendations to others considering the product it's costly to have as a real estate agent, but it's also geared to the industry. I've used other CRM's for sales roles and it's nice to have this created with the agent in mind What business problems are you solving with the product? What benefits have you realized? ...

Top Producer is the leader in CRM for RE Professionals

What do you like best? I like the video resources and help feature so that I do t have to wait to find answers to my questions. What do you dislike? Ease of use. It’s harder than others to use. It seems complicated until you start using it. Recommendations to others considering the product You need to watch all the videos or you find yourself going back to them to find answers. What business problems are you solving with the product? What benefits have you realized? It helps ...

Top Producer needs to update its system

What do you like best? I feel that it is a basic crm. You need to be able to text through the system. What do you dislike? I dislike the cost and it never seems to be updated. What business problems are you solving with the product? What benefits have you realized? Keeping track of clients

Powerful but clunky

What do you like best? Has every feature you could want, Including Google integration What do you dislike? Very steep learning curve, no app for phone What business problems are you solving with the product? What benefits have you realized? Drip campaigns

Top Producer...Not On Top

What do you like best? I like the ability to keep all sales information on multiple clients all in one location, so it is easily accessible, and I can pull up each client's individual information at a moment's notice. This CRM makes each of my clients believe that they are #1, and I can recall all their information. The format for entering new and updated information is easy and works well. What do you dislike? I often have multiple entries of new information to input into my clients' ...

Very simple to use

What do you like best? Simple to use and formatted well, integration is great. What do you dislike? Could be a little less expensive, and user friendly What business problems are you solving with the product? What benefits have you realized? Great for setting up tasks and reminders to interact with potential clients as well as tracking escrows and production

Too many features, not easy to use

What do you like best? The support was fairly decent - but to be totally honest, there were not a lot of things that I like about this product, especially when compared to other, less expensive products available What do you dislike? Workflows are not user-friendly, difficult to really analyze the data, the user-face is ugly, it's hard to learn how to really use it so teams usually don't get the best results from the data What business problems are you solving with the product? What ...

Unimpressed with Top Producer

What do you like best? I like that it helps manage leads and projects and that it can help remind users of their to-dos. There are a lot of things going to so having it all in one place is useful. What do you dislike? I don't like how difficult it wqs to set up. It was a huge undertaking to transfer databases from an old CRM to Top Producer. When we finally did it, we called customer service to learn more about the program and the agent could barely answer our questions. I'm ...

New User. First Impressions

What do you like best? Popular real estate CRM program within our company. Good tool for keeping track of clients. What do you dislike? I've used several CRM products. This one seems a bit old-school. Needs some updates on being user-friendly and needs to be simplified. Several older agents have admins take care of their account because they don't understand how to navigate it. Would like to be able to view and clean up contacts easier for the most part. Recommendations to others ...

the ideas behind it are good, but it needs to be udpated

What do you like best? It's a really convenient way to store contacts and notes about clients. It's also nice to have reminders that you can set for follow-ups with clients, and I like that you can export your entire client list to MailChimp to send out email campaigns. I don't like the mass emails that Top Producer is capable of sending. I also like that you can manage your listings, what's pending, etc and easily search for them within Top Producer. It helps a lot for managing clients ...