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Toonimo - Digital Adoption Platform Software

Toonimo Reviews in April 2025: User Ratings, Pros & Cons

Transforming digital adoption for better business results.

4.3

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Toonimo Reviews & Ratings

4.3

Very Good

Based on 24 ratings & 12 reviews

Rating Distribution

Excellent

(7)

Very Good

(4)

Good

(1)

Poor

(0)

Terible

(0)

Expert's Review

Toonimo stands out as a versatile and intuitive tool for user adoption and self-help tools, according to recent reviews. Users appreciate its seamless integration with 3rd party web-apps, providing customers and staff with voiceover capabilities and interactive walkthroughs. The strong customer support ensures a smooth onboarding process and successful adoption. ...Read more

Toonimo pros and cons

  • Simple and intuitive implementation on various web-apps without needing access to code.

  • Voiceover capabilities and walkthrough functionality set Toonimo apart from competitors.

  • Audiovisual guidance contributes to high trial conversion rates.

  • User-friendly experience in achieving business goals.

  • Analytics tools may lack depth and require drilling into specific engagements.

  • Lack of internal collaboration functionality within the dashboard for team communication.

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Showing 11-12 out of 12

AU

Anonymous User

11/13/18

2.5 out of 5

"Excellent Support, But Did Not See Desired Lift"

What do you like best about Toonimo? Toonimo is a great concept that likely has significant value for other companies. Additionally, their technical and customer support was excellent. What do you dislike about Toonimo? Data tracking on their platform was not easy to reconcile with our internal reporting. Additionally, we did not see the desired increase in conversion. Recommendations to others considering Toonimo: I believe Toonimo is most effective for multi-step funnels that are ...

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AU

Anonymous User

09/12/18

3.5 out of 5

"Simple integration, improves UX"

What do you like best about Toonimo? Demo was easy to follow; on-the-spot walkthrough for customers decreases sales team time on phones What do you dislike about Toonimo? no option for text based instruction only What problems is Toonimo solving and how is that benefiting you? sales team is more efficient without having to answer FAQs on the phone, reduces customer confusion