Toonimo Reviews in April 2025: User Ratings, Pros & Cons

"Simple and Intuitive Tool That Provides High Leverage for User Adoption and Self-Help Tools."

What do you like best about Toonimo? The simple and intuitive ability to implement on any number of 3rd party web-apps, whether or not you have access to the code. This tool is appears as a native tool within our SaaS products, and gives customers and/or our staff self-help tools. We especially like the voiceover capabilities, in addition to the standard walk-through functionality, which none of Toonimo's competitors offered. The on-boarding and implementation is provided with strong ...

"A great digital adoption platform for users on-boarding"

What do you like best about Toonimo? For us, the key differentiator was the audiovisual guidance. we AB tested our on-boarding experience between Text Bubbles and audio and got great results with the audio! Toonimo increased our trial conversion. What do you dislike about Toonimo? It could be great to have an internal collaboration functionality inside Toonimo dashboard to be able to leave comments to other team members about edits. Recommendations to others considering Toonimo: It's a ...

"Great User experience, highly recommended! "

What do you like best about Toonimo? The experience of working with Toonimo has been a pleasure for me and the team, we were able to achieve all of our business goals with Toonimo and we are very happy with the vendor choice we've made. What do you dislike about Toonimo? At first it took us some time to get full control over the editor on the more complex walkthroughs creation, I wish there was a recording feature that would "invent" walkthroughs after. Recommendations to others considering ...

"Intuitive and easy to use"

What do you like best about Toonimo? I am a part of the team that builds the walkthroughs, it's intuitive and very easy to use, slick UX, we have a great relationship with the success team. Overall a great experience. What do you dislike about Toonimo? I think that the layout of the text bubbles can be slightly improved. But overall I use it for awhile now and didn't have glitches with the product so far. Recommendations to others considering Toonimo: Overall a great product that provides ...

"Fleetonomy uses Toonimo for onboarding - great tool"

What do you like best about Toonimo? Fleetonomy is a SaaS solution and we use Toonimo for onboarding of our customers users. Toonimo has some super cool functionalities and the combination of audio-visual and text bubbles is great. Rule engine is good, with every option we need including custom javascript. Coach marks library is also something cool we didn't see when we looked at other vendors. The element detection also works great. Integration was also super fast What do you dislike about ...

"Great onboarding product experience! "

What do you like best about Toonimo? Other than the great service, since we've signed with Toonimo our onboarding experience has been streamlined, our engagements metrics has increased and it's overall a better user experience. Highly recommended. What do you dislike about Toonimo? When we started our work with Toonimo, they didn't have per-user analytics (which they only later introduced) as well as the self-service component which significantly improved during our license ...

"Great customer service and product"

What do you like best about Toonimo? My experience with the professional services team was very positive. The product is intuitive and easy to use What do you dislike about Toonimo? No negative feedback at this point. I used another solution before which didn't meet my expectations on easy onboarding. Recommendations to others considering Toonimo: Use them! What problems is Toonimo solving and how is that benefiting you? We use Toonimo for employee training , for SalesForce and Workday, and ...

"Positive"

What do you like best about Toonimo? Suitable to run in containers, reliable, good performance. What do you dislike about Toonimo? REST API needs a little improvement and more documentation. What problems is Toonimo solving and how is that benefiting you? Saves a lot of training time.

"Toonimo build for end users of global tender management system"

What do you like best about Toonimo? Fairly easy to build flows and especially like combination of voice over, text bubbles, and effects to help identify key areas of data entry pages. Developer assigned to work with me was very helpful all along the process What do you dislike about Toonimo? depending on your platform it can require a lot of time to build a flow. not a toonimo issue but a poor internet connection impacts speed at which flows are loaded on the page Recommendations to others ...

"Engaging"

What do you like best about Toonimo? It's helpful to engage with our site visitors to quick share with them who we are along with a tour of our site. What do you dislike about Toonimo? Not sure we have a "dislike" that is currently frustrating us. It would be nice and helpful to integrate with our CRM (zoho) What problems is Toonimo solving and how is that benefiting you? A quick way to engage and summarize what we have to offer to our potential customers.