TokenEx Reviews in January 2025: User Ratings, Pros & Cons

"TokenEx Works"

What do you like best about TokenEx? We've been using TokenEx for a couple of years and I have never had to think about the reliability of this service. During the transition to TLS1.2, they were very helpful in the transition. The website is well documents. What do you dislike about TokenEx? A more robust sample code library would be helpful, but there is all the needed information in the support pages to get the job done. Recommendations to others considering TokenEx: Support calls are ...

"A very stable and reliable system"

What do you like best about TokenEx? The ease of integration and use, also the great customer support. What do you dislike about TokenEx? There is nothing that we dislike, everything went smoothly so far. What problems is TokenEx solving and how is that benefiting you? We use TokenEx for about 5 years already to tokenize and store credit card information. TokenEx proved to be a great solution for us in terms of PCI.

"Always a prompt response. Process works all the time. Issues which rarely happen are fixed fast."

What do you like best about TokenEx? Time it takes to get tickets closed. I get a response right away, and the resolution is always faster than I would expect. What do you dislike about TokenEx? No negative feedback to provide, I have been impressed at the product. Recommendations to others considering TokenEx: Best IT related customer support I have experienced. Their processes work as advertised as well. When requesting changes to our configuration, they respond quickly. Submitting ...

"Excellent Partnership"

What do you like best about TokenEx? TokenEx provides a very high level of customer support- both from a technical and feature specific standpoint. They are excellent at helping us solve problems and brainstorm ideas for new processes What do you dislike about TokenEx? So far, we have not encountered anything to dislike about TokenEx. Recommendations to others considering TokenEx: LEverage their market expertise and their API's to save you time and money. What problems is TokenEx solving ...

"Great Token Service"

What do you like best about TokenEx? I receive quick answers to support tickets I create and receive clear answers to my questions. Great Job! What do you dislike about TokenEx? I am only able to submit tickets via the ticket portal, not the phone. What problems is TokenEx solving and how is that benefiting you? We have been able to expedite our token process to get our customers payment processing up in no time.

"Although technical, the approach is understandable."

What do you like best about TokenEx? The excellent customer support. They are very responsive and quickly understand your questions. Easy to work with. What do you dislike about TokenEx? The fact that you have to eventually reset your password. But I guess since they are a Web security company, that makes sense. It's just a hassle. Recommendations to others considering TokenEx: Take the time to ask questions to learn the software well. It may seem confusing at first, but once you get it, ...

"Tokenex offer good and stable service for tokenize/detokenize an a affordable price"

What do you like best about TokenEx? The best is the service, we never had any problem consuming api for tokenize/detokenize. Also price is good. What do you dislike about TokenEx? Very limit options in reports, and filters. Would be great to have more fields to do searchs. What problems is TokenEx solving and how is that benefiting you? We use tokenex to store/tokenize/detokenize sensitive customers data.