9.8
Spot Score
Streamline operations, boost revenue with Toast.
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Toast offers custom pricing plan
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate the excellent customer service and the advanced features offered by Toast. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. ...Read more
Innovative suite of products that are at the forefront of the industry.
Great customer service provided by representatives.
Offers a comprehensive POS system with advanced features and functionalities.
Intuitive and feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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Showing 71-80 out of 1243
C
customer
02/18/24
We solve 1 problem
We solve 1 problem, create 2, hours spent on hold to take care of an issue that took 1 minute…BE BETTER!
C
customer
02/18/24
Very hard to get answers
Date of experience: February 19, 2024
BE
Brian Everitt
02/13/24
Very simple to set up and use!
Date of experience: February 14, 2024
WY
William Young
02/13/24
Very user friendly and great friendly…
Very user friendly and great friendly efficient service.
C
Customer
02/08/24
Still learning the system
Still learning the system. But pretty great so far. Refunding things is a pain
DS
Daniel Schneider
02/08/24
Toast sales ignores all my texts and…
Toast sales ignores all my texts and phone calls. Toast has not only breached its own contract, but its now trying to reverse charges for services I did not sign up for because they claim the system signed me up on the backend and they couldn't take off the services. Toast is also sending me signed contracts to reverse the process (signing them themselves) and is sending me terminated contracts from another kitchen 5 months later. I have a lot of emails which incriminates the company and ...
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BD
Bogdan Dragos
02/08/24
Horrible horrible
Date of experience: February 08, 2024
JM
John MacDonald
02/07/24
Great POS system, marginal support
The system is top notch and really does just about everything a restaurant needs. The issues I have are the continuous updating and changing settings which make you relearn the app too frequently. My employees get frustrated because they become familiar with the very subtle uses of the program and then they go and change it, and not for the better. Also the tech support has seriously declined over the 8 years we've been with the company. It's almost impossible to get someone you can ...
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AB
Alexandria Bobe
02/05/24
Great service and high quality product!
Date of experience: February 06, 2024
C
customer
02/04/24
Complicated and obscure issue was…
Complicated and obscure issue was rectified efficiently and completely. Assistance was greatly appreciated.
