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9.8

Spot Score

Toast - POS Software

Toast Reviews in April 2025: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Expert's Review

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate the excellent customer service and the advanced features offered by Toast. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. ...Read more

Toast pros and cons

  • Innovative suite of products that are at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a comprehensive POS system with advanced features and functionalities.

  • Intuitive and feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 171-180 out of 1243

TH

Tyler Hampshire

10/17/23

5 out of 5

Great and responsive.

Love the product and have worked in the industry for years when I was younger

JS

Joseph Sheldon

10/16/23

5 out of 5

You got in touch with my custom within…

You got in touch with my custom within 24 hours. Excellent!

LD

LaWanda Dugger

10/16/23

5 out of 5

Great experience with toast

Date of experience: October 17, 2023

ZD

zahid Din

10/15/23

5 out of 5

President …

The POS system is great for restaurants and like very much of its reporting features.

JB

Jason Bruce

10/12/23

5 out of 5

The service

Date of experience: October 13, 2023

CT

Carlos Trice

10/09/23

2 out of 5

Toast has been continuing to bill me a…

Toast has been continuing to bill me a Toast Payroll subscription for the past 6 months AFTER I cancelled the subscription and is refusing to fix the problem. I am telling EVERY vendor and merchant I know in Dallas Fort Worth mot to use Toast.

CL

Chi Li Wong

10/07/23

1 out of 5

My CC Info. stolen first time I used this service!

I used this for the first time to order a Pizza and my Credit Card information was immediately stolen. My CC company called me first thing in the am but not before the culprit spent nearly a thousand dollars on my card. Toast didnt' protect my information!

CL

Chi Li Wong

10/07/23

1 out of 5

My CC Info. stolen first time I used this service!

I used this for the first time to order a Pizza and my Credit Card information was immediately stolen. My CC company called me first thing in the am but not before the culprit spent nearly a thousand dollars on my card. Toast didnt' protect my information!

GD

graziano de luca

10/06/23

4 out of 5

Great system for restaurant

Great system for restaurant, little expensive for very small business to run compared to other, i would like to have a printer laser connectible with hand handler especially having an outside location to far for run a wire to bring a pos but if can connect a printer wirelessly directly to the side table handler would be a great improvement

BP

Blake Powers

10/05/23

5 out of 5

Great company

Great company, very intuitive software.