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9.8

Spot Score

Toast - POS Software

Toast Reviews in April 2025: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Expert's Review

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate the excellent customer service and the advanced features offered by Toast. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. ...Read more

Toast pros and cons

  • Innovative suite of products that are at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a comprehensive POS system with advanced features and functionalities.

  • Intuitive and feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 121-130 out of 1243

CM

Cody Martin

12/13/23

5 out of 5

Jon our rep has been very good

Date of experience: December 14, 2023

CH

Colleen Hagberg

12/13/23

5 out of 5

Love Toast!

Toast is definitely the most user friendly POS system we have ever had!!

CH

Colleen Hagberg

12/13/23

5 out of 5

Love Toast!

Toast is definitely the most user friendly POS system we have ever had!!

CM

Cody Martin

12/13/23

5 out of 5

Jon our rep has been very good

Date of experience: December 14, 2023

SC

Samantha Criveau

12/12/23

5 out of 5

Great

Great!!!!!

E

Erika

12/12/23

5 out of 5

It’s the Rolls Royce of POS system!!!

Customer services user friendly, everything it’s amazing

SC

Samantha Criveau

12/12/23

5 out of 5

Great

Great!!!!!

E

Erika

12/12/23

5 out of 5

It’s the Rolls Royce of POS system!!!

Customer services user friendly, everything it’s amazing

VP

Vallie Prince

12/12/23

4 out of 5

The service is fitted to our needs and…

The service is fitted to our needs and fairly intuitive once you start using it, but we have found it hard to get answers to issues when we contact customer service. As a brand-new restaurant, we need specific help fairly immediately when we run into issues. Unfortunately, our GM has had a difficult time because they have either been redirected to multiple departments when calling the phone number, and still not received answers to their questions, or they have been disconnected multiple ...

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AU

Anonymous User

12/11/23

4.5 out of 5

"Toast is the best POS system I’ve used"

What do you like best about toasttab.com? It is easy to use, program, and trouble shoot. I can add, and change settings and update menus from my phone. It is easy to train new staff on Toast, and it is convenient to monitor realtime sales from anywhere.