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9.8

Spot Score

Toast - POS Software

Toast Reviews in April 2025: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Expert's Review

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate the excellent customer service and the advanced features offered by Toast. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. ...Read more

Toast pros and cons

  • Innovative suite of products that are at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a comprehensive POS system with advanced features and functionalities.

  • Intuitive and feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 101-110 out of 1243

C

customer

01/07/24

1 out of 5

It’s frustrating how you have to go to…

It’s frustrating how you have to go to so many ppl and departments to solve one problem.

PB

Patty Browne

01/02/24

5 out of 5

Toast seems to have it all!!

Toast seems to have it all!!! The ease of use is great, reporting is fantastic. They are a one stop shop. Such a great platform.

EC

Erasmo C

12/24/23

5 out of 5

Toast Has Made It Easy

Toast has made it easy to run my businesses. I am able to view hour to hour, day to day, month to month and year to year reports with ease. I am able to make real time menu changes as needed and so much more!

CL

Cookie Lazy Gator

12/24/23

5 out of 5

Never not helpful

Everytime I have an issue or a question, everyone has been super helpful.

AU

Anonymous User

12/23/23

5 out of 5

"A Fabulous User-friendly POS system"

What do you like best about toasttab.com? I've had a great experience using toasttab for our restaurant/market concept. The whole system both on desktop and POS is straight forward and completely user-friendly for both our restaurant and retail needs. Using it required virtually no training, and for any questions that arose the desktop version is full of an encyclopedia of help guides and tutorials. The reporting features are wonderful. All of the data that we need to track sales, labor, ...

Read more

AU

Anonymous User

12/23/23

5 out of 5

"A Fabulous User-friendly POS system"

What do you like best about toasttab.com? I've had a great experience using toasttab for our restaurant/market concept. The whole system both on desktop and POS is straight forward and completely user-friendly for both our restaurant and retail needs. Using it required virtually no training, and for any questions that arose the desktop version is full of an encyclopedia of help guides and tutorials. The reporting features are wonderful. All of the data that we need to track sales, labor, ...

Read more

CJ

customer Ja

12/23/23

4 out of 5

Toast is somethin

Toast is something else, still not the best for POS's. Toast payroll make us reset the passworde once a week, we HATE that. Just tried to log-back in and again asking me tpo reset the password , soooo aggravating.

KG

Kimberly Gibson

12/21/23

5 out of 5

Toast has been very user friendly and…

Toast has been very user friendly and easy to contact.

CW

Charles Warren

12/21/23

5 out of 5

Toast makes the user experience so easy…

Toast makes the user experience so easy and I love the customer service. If anything goes wrong they always willing and ready to help.

CW

Charles Warren

12/21/23

5 out of 5

Toast makes the user experience so easy…

Toast makes the user experience so easy and I love the customer service. If anything goes wrong they always willing and ready to help.