9.8
Spot Score
Streamline operations, boost revenue with Toast.
Add to compare
Toast offers custom pricing plan
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate the excellent customer service and the advanced features offered by Toast. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. ...Read more
Innovative suite of products that are at the forefront of the industry.
Great customer service provided by representatives.
Offers a comprehensive POS system with advanced features and functionalities.
Intuitive and feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
Log in Required to View Reviews
Filter results
Sort by :
Showing 91-100 out of 1243
J
Juan
01/21/24
Really easy to use
Really easy to use The handle device are really bad quality Take to much time to give back the credit
PF
Philippe Fossier
01/21/24
Toast Guest Services overcharges restaurant and bar patrons
Toast Guest Services handles electronic payment of restaurant and bar tabs. Most establishments enter the effective tax rate for their location and desired tip level as a %, expect that Toast calculates the service charge (tip) based on the food total + tax instead of food total only. State tax is not subject to tipping. We had breakfast at Sasafornia in Calistoga on January 23 and the 20% service charge (tip) was calculated on the food + sales tax amount which is incorrect. When questioned ...
Read more
DH
Dillon Hueser
01/17/24
Good stuff
I used SpotOn prior, and was unhappy with their products and customer service. Toast ahs been a nice change. There are a few things the software could use, but all in all the platform is solid. great for any bar or restaurant.
TW
Taylor Watts
01/17/24
Customer care and support is the…
Customer care and support is the absolute worst. We have been waiting for over six weeks for Toast to send us our deposits from sales that happened last year. These total approximately $21,000 and is a big deal for a small business. Toast does not respond to attempts to contact them about this and shuffle our complaint between departments without any communication. DO NOT GET TOAST IF YOU ARE CONSIDERING THEM FOR YOUR POS. They will claim to have 24/7 support but that is laughable. Save ...
Read more
SS
Steven St Pierre
01/11/24
The new sales rep and area toast…
The new sales rep and area toast representative, Drew Tucker, is what made all of the difference!
B
Bob
01/10/24
Hope nothing breaks.
Daily use is fine and affordable. Once you have a problem and need customer support unless a very easy problem it goes to level 2 black whole. Had an issue with Tax and was told tax response has 8-10 week average response time. Are you kidding me. One of the worst customer support groups I have ever deal with.
RS
Robert S
01/08/24
"The work flow and integration that toast brings to the table is a game changer."
What do you like best about toasttab.com? The integration from the host at the front door to the vendors at the back door. What do you dislike about toasttab.com?
TT
Toast tab User
01/08/24
You know what I meant
Pros: easy, User friendly Cons: Expensive processing rates and upgrade modules subscription.
CM
customer Meesum
01/07/24
Good knowledge on solving problems,
Date of experience: January 08, 2024
C
customer
01/07/24
The representatives always solve the…
The representatives always solve the problem
