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9.8

Spot Score

Toast - POS Software

Toast Reviews in January 2025: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Toast offers custom pricing plan

Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

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Showing 1-10 out of 1243

FM

Fadil Mehmedi

11/06/24

5 out of 5

Great company

Great company. Great customer service and great product

BP

Blake Powers

11/06/24

5 out of 5

Toast is at the forefront of innovation…

Toast is at the forefront of innovation in the space and has an entire suite of products!

DW

Dennis Weinstein

11/06/24

5 out of 5

The best POS ever

The best POS ever! Just try and you’ll see

LG

Leilani Gray

11/04/24

5 out of 5

Kindness and informed about new…

Kindness and informed about new opportunities for sales commission

F

fr

11/04/24

5 out of 5

Was excellent customer service from…

Was excellent customer service from start to finish

EH

Erik Henry

11/01/24

5 out of 5

Toast is an amazing POS system that has…

Toast is an amazing POS system that has so many bells and whistles it’s hard to keep it straight. Clearly the best POS in the game!

DM

Danielle Moulton

10/28/24

5 out of 5

Our rep Matt was awesome

Our rep Matt was awesome! Start to finish and he continues to check in.

BS

Billy Squier

10/03/24

1 out of 5

WARNING!!

WARNING!!! This company is being investigated for shady business practices by Congress. They charge money without telling their customers. GET DIRECT DEPOSIT. The customer service will not help you. They will make you fill out a bunch of information, drag out every sentence as long as they can and repeat everything you say and make you repeat everything you say just to not help you in the end. Look them up on youtube. All negative reviews on YouTube.

RM

Ruth Miller

09/30/24

1 out of 5

Worst delivery app EVER I'm finally that person stating that if…

I'm finally that person stating that if I could give less than a star review, I would. We just attempted to order a delivery using toast. We clicked on delivery, and it somehow confirmed "pick up"! We then called the restaurant to cancel it and they indicated that we need to follow up with Toast. We followed up with Toast and they told us that only the restaurant could cancel it. We followed up with the restaurant, and again they indicated they could not cancel the pick up option (even ...

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TT

Tim Todd

09/18/24

1 out of 5

Actual POS POS.

I sigh everytime I see a place that switched to toast. Means my card isn’t going to work there. It’s phenomenally annoying as a customer when my routine gets all messed up cause now I can’t pay for my food or drinks. It’s the only payment processing set up in my area that has any issues with my cards, so as a business owner, beware of that. Some of your regulars might just have to find alternative ways to pay you. Which seems stupid being that’s the entire point of the POS.