TimeTap Reviews in March 2025: User Ratings, Pros & Cons

Time saver!

What do you like best? TimeTap as become a virtual assistant and improved efficiency in scheduling meetings, while doing it in a professional and well designed manner. I can't recommend it enough. What do you dislike? Setup was a little confusing at first and could probably be simplified over time. What business problems are you solving with the product? What benefits have you realized? Including a link in my signature makes scheduling emails so much easier. I receive a text ...

Excellent Customer Service

What do you like best? Functionality, customization, robust, ease of use, great training modules, and new features always rolling out. What do you dislike? User interface could be a bit more modern. Recommendations to others considering the product Just try it! You will continue to be surprised by how much functionality there is within the system. What business problems are you solving with the product? What benefits have you realized? They are very customizable and have ...

Time Tap is sooooo User Friendly

What do you like best? The ability to email students a personal link which displays the schedule availability of only one advisor not all of us. Also, the customer service is excellent since they are only one click away via online chat What do you dislike? I don't have any issues to report. It's a great product What business problems are you solving with the product? What benefits have you realized? It has reduced the walk-in traffic just to make appointments.

Best Scheduling Software

What do you like best? The software is very easy to use. The text message reminder feature has been instrumental in cutting down missed client appointments. The app is also a nice plus. What do you dislike? Set up was not intuitive. It was difficult to diagnose which users should have which accessibility level. What business problems are you solving with the product? What benefits have you realized? We implemented Timetap to schedule our client appointments. There has been a major ...

Customer Friendly Appointment Scheduler

What do you like best? The ability to provide information to customers through multiple points of communication. The ease of use of the back office and ease of use for clients/customers who book appointments. The tech support is always prepared to answer questions and trouble shoot issues. What do you dislike? Sometimes the time zones are incorrect, this has led to client/customer confusion about the time of their appointments. Recommendations to others considering the product It ...

Extremely precise and efficient

What do you like best? The entire scheduling process was smooth and required no extra work or hassle from either party involved in the appointment. What do you dislike? The vast variety of features can be overwhelming at times, but otherwise fantastic service. What business problems are you solving with the product? What benefits have you realized? I am able to effortlessly schedule appointments.

Very useful website but occassionally glitchy and difficult to use.

What do you like best? The site makes it relatively easy for candidates to add themselves to my hiring staff's schedules. 90% of the time I only send an invitation to potential candidates and they do the rest themselves. Additionally I now have several templates set up to send email reminders that are customized and look more like an email I would send myself. So there is a bit of a personal touch. Something else I like is that the Timetap staff is helpful and has helped me work through ...

Good product, fast customer service

What do you like best? TimeTap is easy to use and sends helpful confirmation and reminder emails to those who sign up for appointments. The customer service folks are friendly and speedy. What do you dislike? I had some technical glitches, but they were eventually fixed. What business problems are you solving with the product? What benefits have you realized? We schedule interviews more efficiently. The layout looks nice to people considering volunteering with our organization, ...

System work great for setting up appointment with multiple staff and even multiple locations.

What do you like best? The ability to setup appointments at multiple locations works wonderful for a mobile business. What do you dislike? User interface can be more ascetically pleasing. What business problems are you solving with the product? What benefits have you realized? The need to sent out reminders one by one has been eliminated completely. Also the time saved by not having to setup appointments for clients in invaluable.

More Appointments Kept

What do you like best? This is a great tool. You will see more clients keep appointments because of it. Also, it is nice to have it unbundled from other tools because if it doesn't work, you can switch it out without changing all your other tools. What do you dislike? Not much to dislike about it. I don't remember whether we can use it to confirm meetings at multiple locations. What business problems are you solving with the product? What benefits have you realized? Helping client ...