Thryv Reviews in January 2025: User Ratings, Pros & Cons

Loving the many functions it has

PROS & CONS What are the best aspects of this product? We recently switched to Thryv recently and it shows a lot of promise in improving our workflow. It has a lot of features that were lacking in our previous software. I am looking forward to seeing more capabilities of Thryv. What aspects are problematic or could work better? I am not tech savvy and on the older age group so it would help if there is extensive training available on how to use the software. What specific problems ...

An all-in-one tool for all business needs

PROS & CONS What are the best aspects of this product? I use this software for tracking new and existing customers, marketing in social media, and CRM tools. I love the app, it is efficient and it has everything I need in one place. What aspects are problematic or could work better? None. I find the app so easy to use and if whenever I experience technical problems their customer support is always ready to help. What specific problems in your company were solved by this product? ...

Very pleased with the new website!

What do you like best? Our office is very pleased with the look and features developed for our new website. We have high expectations that the website will now meet certain digital attributes that our old website may not have had to help us be found and move up on the search engines, too. What do you dislike? It was not properly explained on what the process would be and the time it would take to develop the new site, so that was a little disappointing that it was so much more ...

A valuable tool for more productivity in a small business

PROS & CONS What are the best aspects of this product? I have my activities from customer relations management, marketing, and invoicing on this platform. Having a centralized software for the main activities of my small business helped a lot for a more organized and efficient workflow. What aspects are problematic or could work better? More customization options What specific problems in your company were solved by this product? Improved marketing reach, tracking customer ...

A great small business management system.

What do you like best? Thryv has great customer service and is always there to help. Whenever you don't understand something, they will either help or find someone who can! They have people on staff who specialize in each area of their system to either walk you through the process or fix the problem for you! What do you dislike? It would be nice if we were able to have the recorded sessions send to us via email so that we don't forget what we have been taught. I would like to see a ...

All in one tool

What do you like best? It does many things: texting, emailing, surveys, social posting, and even coupons. I don’t have to buy a tool for each of those things and figure out how to integrate them. What do you dislike? Integrations are limited, so getting the customer data into Thryv continuously is a problem. Recommendations to others considering the product: If you’re looking for an all in one tool that is especially geared toward brick and mortar, this is a solid option. ...

Great for facebook and twitter

What do you like best? Email campaigns to clients and announcements. What do you dislike? it has been great! No problems. The only improvement I would suggest is to take more time setting up. Recommendations to others considering the product: Take time to set up and understand product What problems are you solving with the product? What benefits have you realized? no problems

Easy and user friendly

What do you like best? The ease of use for everyday users. There is also easy access to customer service 24/7. What do you dislike? Some features we pay for we can't use in our line of work. What problems are you solving with the product? What benefits have you realized? We now take online payments and schedule social media posts.

a well balanced business tool / analizer

What do you like best? I like the fact that i can keep a close eye on my closest competitors, i also like the fact i can ask for my customers review with a one click for them to leave one What do you dislike? I think it could be marketed a fair bit less expensive, and go for a small profit from many customers, vs a larger profit from fewer customers netting the same profit in the end., Recommendations to others considering the product: take your time, get some tech support ...

thryv is a great multimedia marketing system and CRM.

What do you like best? I like being able to put my information in once and it gets entered into all search engines and much more. Using the online marketing program has been great as well. I love to do campaign marketing because I can share blog that I found interesting that my clients may like. It is a very good tool to have for any business. This program also gives me the ability to message my clients/leads from one location as well. What do you dislike? Right now I don't really ...