Thryv Reviews in January 2025: User Ratings, Pros & Cons

Got me noticed

What do you like best? My web presence was all mixed up due to a move 3 1/2 years ago. Within days of Thryv updating my information, I was getting phone calls. I am truly satisfied. What do you dislike? I don't really see a downside, as I can control it all myself and get help if I need it. What problems are you solving with the product? What benefits have you realized? I moved my business 3 1/2 years ago and it caused my information to be fractured all over the web. Now I ...

I have experienced the best customer service

What do you like best? The client portal is so easy to use and the social media aspect is great What do you dislike? not much, sometimes the unlinking of the social media accounts What problems are you solving with the product? What benefits have you realized? social media branding

Very complete tool, with many functions in a single platform

What do you like best? It is a very good tool for any business, it has excellent customer service and is always ready to help, it offers a lot of customer support, I can keep track of all my new and existing customers in one place, it is also a Great social media publishing platform, CRM tools are also very helpful, it is very complete and offers many tools in a single platform. What do you dislike? It is a very user-friendly tool, every time I have a problem, I have the peace of ...

Great Software for a Small Business

What do you like best? The integration of critical small business tasks from a CRM to marketing efforts to invoicing is excellent. What do you dislike? I wish there were more fields that could be customization for unique industries (i.e. I wish I could track pesticide usage on my appointments per government mandates, but only a select few businesses using Thryv would ever need this functionality; hence, it would be nice to have some customization fields) Recommendations to ...

A Great Investment!

What do you like best? I like how when I get a request, I can turn it a client from a lead! I like how it has helped me develop a workflow very easily without having to watch videos and tutorials. Its so user friendly! What do you dislike? I do get frustrated how I cant ship directly from thryv when an invoice is filled. I have to go mulitple places to finally get a packing slip that I need. I also wish I could keep all my financials tracked in thryv, but because I have a shop, I ...

Thryv is very helpful

What do you like best? Thryv has a great social media posting platform. I use it daily. They have added Google Business in the last few months as well which allows more exposure. They have many features that integrate and make information available all in one place. What do you dislike? Thryv is expensive for small non profits. It would be nice to pick and choose the features that are most useful. We don't use some of the available pieces of their products What problems are you ...

Why Thryv

What do you like best? Thryv’s technical team is there when you need them What do you dislike? There’s nothing that I really dislike. It just offers far more than I use Recommendations to others considering the product: Be sure you have a clear understanding of what you’re requirements are What problems are you solving with the product? What benefits have you realized? The problem of being found

My experience with Thryv

What do you like best? The CRM is very easy to use, cost-efficient, and has been exceptionally helpful in saving me time by handling my online directory listings. What do you dislike? I dislike that the email automation is coupled with the social media marketing package. I feel that these could be separated, as I'm interested in the email automation but not the social media portion of the package. Recommendations to others considering the product: If you are a small ...

Good For Small Business

What do you like best? I like that many of small business needs are in one place: CRM, invoicing, scheduling, etc. What do you dislike? If you don't take the time to set it up then it won't be of any use to you. Recommendations to others considering the product: Make sure to invest the time in setting it up so that you can use it right away for the full benefits. What problems are you solving with the product? What benefits have you realized? Sending out customized ...

Very fastidious and professional in a timely manner

What do you like best? The one on one ,and personal touches each week keeps me engaged and the website at the top of my mind. What do you dislike? I really have no dislikes. I like the interaction between me and our account manager. Recommendations to others considering the product: Be sure to take their suggestions. What problems are you solving with the product? What benefits have you realized? Thryv is taking the helm on the website.