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9.3

Spot Score

Thryv - CRM Software

Thryv Reviews in April 2025: User Ratings, Pros & Cons

Boost sales and build relationships with Thryv.

4.2

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Thryv offers custom pricing plan

Thryv Reviews & Ratings

4.2

Very Good

Based on 201 ratings & 339 reviews

Rating Distribution

Excellent

(309)

Very Good

(23)

Good

(3)

Poor

(2)

Terible

(2)

Expert's Review

Thryv has garnered overwhelmingly positive feedback for its robust functionality and commitment to exceptional customer experience. It’s an all-in-one business management platform that successfully streamlines essential tasks such as CRM, social media scheduling, website updates, email marketing, and more. Customers consistently highlight the platform’s ...Read more

Thryv pros and cons

  • Exceptional customer service with responsive, knowledgeable, and supportive representatives who go above and beyond to address user needs.

  • User-friendly interface makes it easy for non-experts to manage websites, CRM, social media, marketing, and scheduling tasks efficiently.

  • Improves workflow and simplifies business management, allowing users to track sales, sync calendars, and send marketing emails or texts effortlessly.

  • Comprehensive support available 24/7 ensures quick issue resolution and continuous assistance.

  • Some users find the sales or advertising aspects, such as tracking for paid ads, inadequate or unreliable.

  • Occasional frustration with layered support staff for resolving complex issues, leading to difficulties in navigating assistance levels.

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Showing 91-100 out of 339

RS

Ricky Smith

09/19/23

5 out of 5

Awesome customer service

Awesome customer service! Everyone is very patient and takes the time to make sure you understand before moving forward.

JB

Jud Buchanan

09/18/23

5 out of 5

Customer service is outstanding

Customer service is outstanding. Easy to use!

FL

Fernando L

09/14/23

5 out of 5

"Makes everyday tasks easier"

What do you like best about Thryv? I love how easy it makes it to send invoices and get paid, automatically sending reminders is one of my favorite things I don't have to do.

AP

Alex P

09/14/23

5 out of 5

"Great service and platform"

What do you like best about Thryv? All the different things we can do for our business all in one place. What do you dislike about Thryv?

AU

Anonymous User

09/14/23

5 out of 5

"Unlock your companies potential with Thryv"

What do you like best about Thryv? I like the platform for onboarding new clients. People do not have to call the office and tie up the phone lines. What do you dislike about Thryv?

MP

Mardrel Pack

09/11/23

5 out of 5

Good service

Good service Great Rep Tiffany!!

PR

Pryor Robertson

09/11/23

5 out of 5

I am extremely pleased with Thryv

I am extremely pleased with Thryv. They have done everything that we agreed to. The platform is easy to use and the automation included is amazing. It has saved me much time and effort in getting my message out to both current and potential clients.

CK

Carrie Kirtley

09/11/23

5 out of 5

I love Thryv

I love Thryv! My business reps at Thryv have made it so easy to build my business! My rep is available to help with web design, getting my social presence set up and SO MUCH MORE! Your business NEEDS Thryv!

M

Michele

09/11/23

5 out of 5

Mstarlightca

Excellent web presence, and I like that I have had so many compliments

AR

Angela Rettini

09/11/23

5 out of 5

They are keeping my social media posts…

They are keeping my social media posts up to date.