Thryv Reviews in January 2025: User Ratings, Pros & Cons

Thryv helps small business owners get organized and be more efficient.

What do you like best? The social media scheduling and analytics help busy business owners manage social media marketing without having to hire additional staff. What do you dislike? There should be a way to set up email drip campaigns and send organic emails through the software. What problems are you solving with the product? What benefits have you realized? Social media scheduling and data base structuring have been very helpful. I hope to utilize the online client ...

Excellent resources for Brand Awareness and Customer Relationship Management

What do you like best? The most helpful aspects to using Thryv are related to its integration between the website and customer engagement including the customer portal. Simply put the ability to run a targeted campaign from clients already managed within the CRM and continue to engage with the customer through the use of the portal is a high value for customer retention. What do you dislike? Thryv is fantastic as a concise set of tools to facilitate and manage your online presence, ...

very dissapointted use another company

PROS & CONS What are the best aspects of this product? easy suport assistance,quick connection and quick erollmrnt with social media What aspects are problematic or could work better? 200 leads were wothless,disapointed with their compain stategy,losts of glitches on the systen, I cancelled contract after third week and cut my loses What features/services would you like to see in future versions of this product? beter compaing to target needed customers What specific problems ...

Some Room for Improvement

What do you like best? I like the social media aspect of this product. Having a CRM to help organize clients is helpful also. What do you dislike? The process of still setting this up has been frustrating. I still can't get our instagram account connected. Our landline enabled for text messaging. Calendar sync issues with Google, also when we go online to set up social media posting for future scheduled dates the system seems to be going through a "update" or isn't working ...

Great way to stay organized

What do you like best? I love that it is easy to add and manage contacts and reach out to a number of people at once. What do you dislike? The limited availability to use pictures in my campaigns. What problems are you solving with the product? What benefits have you realized? Keeping engaged with my clients.

Semi automated system

What do you like best? Thryv attempts to wrap up commonly used tools into one integrated package. They make posting on social media much easier. I appreciate my Thryv contacts who sold and help me with Thryv. What do you dislike? It’s not automatic. The program should allow me to automate steps to completion and send out the appropriate form but it doesn’t. This leaves the part past registration a completely manual process. What problems are you solving with the product? What ...

Love the easy to use website editor

What do you like best? Love that we can edit or website as often as we'd like with ready too edit Layouts and simple to use designs What do you dislike? there isn't much I'd change We've been very happy wuth the products so far What problems are you solving with the product? What benefits have you realized? Getting new customers through the web

WOrth a try

What do you like best? Helpful, friendly set up team. Normal learning curve like anything new. Worked together to tweak and gain more advantage for us. Our desire to capture additional customer information was crucial and team worked to help us. What do you dislike? To enter new clients requires an unnecessary extra step. Enter a new client, you then have to go back to clients to continue adding. Initial push missed capturing some key info which we had to go back and adjust set ...

Great service but a little pricey

What do you like best? I love the social network content Thryv does for my business. What do you dislike? I think the cost is too high for the service provided. What problems are you solving with the product? What benefits have you realized? Thryv manages my webpage and social content for me which frees up some of my time to concentrate on other things.

Overall

What do you like best? online scheduling, mass communication tracking. What do you dislike? must have only one client card per individual, cannot have family card. website development lacking. support communication poor What problems are you solving with the product? What benefits have you realized? reducing call backs and back and forth email on scheduling appointments