Third Light Reviews in April 2025: User Ratings, Pros & Cons

Great software, Better Service

Our organization has used Third Light for several years. We have been extremely happy with the product Third Light provides. We have been even more pleased with the customer service they provide. From the sales process at the very beginning of our relationship to sporadic issues that might pop up to large scale questions we have about how to improve our use of the Third Light software, we have been impressed with our customer service experienceOne of the questions that came up when we first ...

A thoroughly professional solution

When I first started using this software, there were few other options for managing photography sales online, but Thirdlight has grown with the times, and now demonstrates that it can meet the needs of the most demanding professional photographers. The enthusiasm and experience of the team behind it also reassures you that they understand the nuances of how to keep data safe and what features delight photographers.It's worth saying that this is not a product for amateurs dabbling in ...

Excellent Software, Highly recommended

I have 4 sites with Third Light and have worked with them for 5 years with no problems.Great software, fast support team , its secure, stable and easy to use. I can recommend them and the software without reservations.

Excellent, comprehensive DAM solution

If you are searching for a complete digital asset management system, look no further than IMS. We have been using IMS enterprise version installed locally on our servers for just over 4 years and I can say with certainty that it has completely changed the way our organization works with images.Countless hours that I used to spend weekly distributing images by email and discs can now be devoted to creating more images. With close to 100 user accounts customized to specific needs and the ease ...

Great system; friendly team

Since choosing Third Light nearly ten years ago, The Scout Association has used its powerful functionality and capabilities to store, retrieve and share high quality brand assets. Both our headquarters team and network of communications volunteers use the library on a daily basis when putting together both print and online resources. The system is reliable, intuitive and the range of admin facilities makes it easy to manage and maintain. The team at Thirdlight is always friendly, helpful ...

Great system that saves us a lot of time and trouble

We have been using Third Light IMS for more than three years in our company. In our opinion, IMS offers a user-friendly, safe and cost-efficient online mediabase for companies of all sizes.We are a digital marketing agency, and we use IMS both for our own needs and on behalf of clients. IMS helps us store, organize, share, find and edit media files of all kinds. We especially like the dynamic, faceted search functionality and the very powerful way in which IMS uses metadata.We have also ...

Excellent product with consistently friendly, helpful and efficient support.

We have been using ThirdLight since 2009 and have recently upgraded from our original in-house appliance to their cloud service. The solution and the service have always been outstanding. The product itself offers exactly what we need in terms of functionality as well as in terms of look, feel, ease of use and manageability. The company held our hand through the initial deployment making it a painless and straightforward process. The training they offered at the time was perfectly tailored ...

Great product, great company

We have used Third Light's image library since 2007 and have been very pleased with its functionality. It allows us to share our images with both our staff and externals, but gives us the control we need too. It's user-friendly and has a super search facility.We've had almost no problems at all with the product, and on the odd occasion when we've had to get in touch with Third Light, their support has been immediate, very friendly and efficient, with follow up emails to ensure that ...

Excellent service and great knowhow

As a long term customer of Third Light I could no longer imagine the dealing with the complication of digital asset management without them.We have our own server infrastructure hosting our Third Light system comprising a primary and backup server. Third Light installed and set up these and arranged the relevant access through our firewalls, which was done in a timely and professional manner – one of the only system installs that I remember going without a hitch! The team at Third Light ...

Great product at a good price

We took the decision to use ThirdLight as our digital asset management tool for all our websites and digital products. We'd never used a third-party tool before and so did lots of research into different systems. ThirdLight was right for us as it offered flexibility of use at a very good price.We've been using it for a couple of years now and are very pleased with its performance.