Third Light Reviews in April 2025: User Ratings, Pros & Cons

ThirdLight sets the Standard!

We have been using IMS since early in 2011, providing the system as an SaaS solution for one of our largest clients. The system was purchased to solve two major problems for their marketing group:1. Managing assets on a network drive with inconsistent levels of organization and control2. Dealing with the one-off requests for assets in various 'ready to use' formats by end usersIn no uncertain terms, IMS solved both of their problems and helped the group get out of the 'order processing' ...

Simply the Best!

While working at a design college in Boston, I was put in charge of finding a solution for our growing digital needs. I tested dozens of systems ranging in size and price point. With each system, I talked to administrators and end users, and quickly realized that Third Light continued to meet our client needs on a number of levels better than anyone else: customer support, system design, functionality, and price. Third Light was an easy choice for our college.The IMS had a simple and ...

Cannot be beaten

We have been customers of Third Light since 2008. It’s a versatile product which they are continually enhancing. The support at Third Light is the best I have ever experienced from a software provider and they have always been responsive to customer feedback. For your average end-point user wishing to simply search and download an image it is simplicity itself, meaning that with parts of our library now integrated with our website, we haven’t needed to provide instructions for our customers ...

Excellent product, easy to use and maintain

My experience with Third Light has been one of the easiest deployments in my history and I've been doing this for over 20 years. Not only feature rich but to get into the hands of users easily, with minimal training required is huge. I have enjoyed working with the team through installation and sales and everything they promised, they delivered. I also appreciate how easy the updates are to the product. They are pushed out automatically. On features, we looked for a variety of items, ...

Excellent digital asset management system

We went through a fairly intensive procurement process when selecting a digital asset management system for our photo, video and document library. Third Light was by far the front runner of all of the products we reviewed and trialed and now with our Intelligent Media Server up and running for the past year we're very satisfied with our decision. Not only does it have a smart and robust tool set, it's also incredibly easy to customise on our own. Third Light's investment in the product is ...

Wonderful System and Outstanding Customer Service!!

We have had the Third Light IMS system since 2012 and I have absolutely no regrets about our purchase! I absolutely love it! We had a previous DAM system for several years before purchasing Third Light. We moved away from the other system because it lacked functionality that we needed and it was more expensive than Third Light as well. I researched several other DAM systems and found Third Light to be the best. Especially all that they offer for the price point! That was another huge plus ...

Impressive, scalable, intuitive DAM platform backed by awesome service.

Third Light IMS is a world class DAM product. The user interface is intuitive, it is highly scalable, it can deployed in a number of ways. Best of all, Third Light IMS is highly tailorable and backed by an incredible group of people. I have deployed IMS in a cloud environment as this is what suited my use case. The team at Third Light were very supportive - working to understand my needs and then helping me to deploy the platform. The training and feedback loop is strong. Support is first ...

Comprehensive Image Management system which has revolutionised the way we work

We spent a long time researching and trialling software solutions to handle our ever growing database of imagery - we just kept coming back to Thirdlight which delivered on price, service and attention to what our customers needs were. The Thirdlight Support team engaged with how we needed the system to work and worked with us to integrate it in to all of our cross platform needs. We often have heavy traffic weekends and we found the support team to offer fast support to ensure that the ...

I would do it all over again

When we decided to make an investment in asset management software, we evaluated 6 platforms including ThirdLight. ThirdLight came out on top in most areas of our evaluation, and I think what stands out to me the most is how well they've performed in a couple of areas where we thought the competition might do better. For example, one vendor pitched us really hard on a separate indexing server for our metadata because our photo archive is so large. As we've grown to over 1M assets, I can ...

User Friendly - Highly Recommend

I have been using the Third Light software for over 2 years and whenever I have any problems the help desk answers you right away. The software is so easy to use and the functionality is great. My customers get their images right away and can download in any format. The software is kept up to date and they have training sessions online. I would recommend this software.Kathy Stevenson