Third Light Reviews in April 2025: User Ratings, Pros & Cons

Very helpful company!!

We have been using Third Light for a couple of years now to store our digital and video assets. It is a great product and company. We just had a problem where an admin deleted a meta data field that was tied to multiple assets. Third light recovered that field and really help save us a lot of time and money if we had to go back and reenter the information or if they had to restore back from a backup. Plus they did it very quickly.

Thirdlight is very impressive!

"Our first real-world use of the Thirdlight software was at this year's Goodwood Festival of Speed. Thirdlight was used for the primary purpose of allowing our commissioned photographers to upload their imagery to one central common holding area. Images that we could then tag and approve, which would then be easily accessed by our PR and digital teams.Using this holding area meant that we could tag all of the imagery very quickly, this was a hugely timesaving and as the system learned our ...

Third Light let us "see the light" with our digital assets

I'm part of the digital education division of a large community college in the United States. We do a tremendous amount of multimedia production for our faculty and online courses, and we had been limping along with a less-than-ideal setup of network file servers. Actually, it was a bit of a logistical nightmare, dealing with disparate native file types (Premiere, After Effects, Maya, etc. along with raw HD video clips that were often shuffled among multiple designers.We knew we needed a ...

Reliable system and good support

Have used Third Light for many many years now with never so much as a day's downtime or interrupted service. Support requests are dealt with quickly, accurately by knowledgeable and friendly technicians. Would have given 5 stars if the company could offer customised developments/modifiations for a fee, for functionality not already offered as standard. Sadly this isn't currently an option. That being said, the functionality will cover over 95% of users' needs. I would recommend it for ...

Its a no brainer.

A clean, easy to use UI with a dedicated support team. Thirdlight has not only streamlined our work process it has created more time to do the important stuff.

Very good digital asset management system with excellent support

We deployed this system for a large, $3 billion a year client last fall, primarily because of it's strong video capabilities. But we also wanted a system that could grow for the company, and Thirdlight also has excellent support for photos, documents, graphic files etc. We tested and demo'd dozens of systems and Thirdlight consistently ranked as one of the top two systems for our clients' needs. It's also very affordable compared to competing systems from companies like Equilibrium and ...

Good customer service - acting global, thinking local

The team at Thirdlight have worked closely with us through the integration of the platform across a global business - while handling the bigger aspects of the project, they've kept the service "local". By "local" I mean they respond in person to any request for help or technical guidance, they follow up to make sure it's working as planned, and they just get the customer service piece which many online companies can overlook.

Simply the Best

If you are searching for the best digital asset management software, congratulations. You're search is over. Thirdlight is the best, most intuitive software out there, and we could not be happier about our business decision. From prompt support response to a customizable web interface, Thirdlight makes searching and sharing digital files a breeze.We have been pleasantly surprised with our ability to edit videos and photos with multiple clients, and having the ability to access it all over ...

In a market flooded by choice, Third Light was the right one.

As a software integrations company with 20 years experience we went through an intensive process to assess market needs against digital asset management product offerings. We chose Third Light as it balanced ease of use with an infrastructure flexible enough to meet the demands of our existing and target client base. Third Light delivers across many key fronts. First and foremost simplicity is essential and Third Light provides this in spades. The toolset is broad and intuitive to enable ...

A perfect solution for us.

About 3 years ago our group (Communications was struggling with DAM. We were trying to use a records backup system to store our photographs and it was not working well. On that system some image file formats were not viewable as thumbnails which defeats the purpose. We had team members refusing to use that old system. Our group spent about a year reviewing a number of true DAM systems and decided to go with Third Light. Now I can’t believe how long we struggled with that other system. ...