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TherapyNotes

TherapyNotes Reviews in March 2025: User Ratings, Pros & Cons

Streamlining behavioral health practices, one click at a time.

4.8

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Starts from $40.00/month when Billed Yearly, also offers free forever plan

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TherapyNotes Reviews & Ratings

4.8

Excellent

Based on 1000 ratings & 330 reviews

Rating Distribution

Excellent

(310)

Very Good

(20)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 11-20 out of 330

KD

Kelly Dycus

02/02/22

5 out of 5

Helpful and kind support

Helpful and kind support. Thank you, TherapyNotes.

SH

Stacy Hale

02/02/22

5 out of 5

Great Support Service

The support team is super efficient, professional and very attentive to the needs of those who have difficulties understanding the nuances of revenue reports, patient billing and insurance claims etc. I was extremely pleased with the customer support received when I encountered any issues that I was not able to resolve on my own. Thank you for being so patient with me!

JD

JANET D

02/01/22

5 out of 5

Excellent customer service.

I am a therapist in a busy solo practice. I do all of my own scheduling, billing, IT troubleshooting, and I make my own coffee. I have used TherapyNotes for my electronic records and billing for several years and it does everything I need it to (except bringing me coffee.) The customer service is excellent! They are quick, friendly, knowledgeable and patient and have gone the extra mile for me more than once. I recommend TherapyNotes without hesitation.

JD

JANET D

02/01/22

5 out of 5

Excellent customer service.

I am a therapist in a busy solo practice. I do all of my own scheduling, billing, IT troubleshooting, and I make my own coffee. I have used TherapyNotes for my electronic records and billing for several years and it does everything I need it to (except bringing me coffee.) The customer service is excellent! They are quick, friendly, knowledgeable and patient and have gone the extra mile for me more than once. I recommend TherapyNotes without hesitation.

BM

Betsy M. Therapist

01/31/22

5 out of 5

Brian was knowledgable

Brian was knowledgable, courteous, and extremely effective in resolving my customer support needs! I think TherapyNotes has it down pat in the customer service arena for mental health practitioners!

BM

Betsy M. Therapist

01/31/22

5 out of 5

Brian was knowledgable

Brian was knowledgable, courteous, and extremely effective in resolving my customer support needs! I think TherapyNotes has it down pat in the customer service arena for mental health practitioners!

ST

Suzy Takvorian

01/29/22

5 out of 5

How to screen share.

I had a question about how to screen share. The representative was friendly, courteous and efficient. My question was answered, and she even sent me a video on "how to". Great service!!! Thank you!!!

TM

Thomas Merrill

01/29/22

5 out of 5

Have been using telehealth for years in…

Have been using telehealth for years in my practice. Chose to integrate TherapyNotes with my office requirements ( therapy and process notes, BAA, etc) after a terrific trial period. They are everything they say they are...truly, "as advertised." Their costomer service could not be more responsive; the tutorials and forms library are complete. They are the perfect solution for this sole practioner...they make administration and compliance easy. Thank you.

ST

Suzy Takvorian

01/29/22

5 out of 5

How to screen share.

I had a question about how to screen share. The representative was friendly, courteous and efficient. My question was answered, and she even sent me a video on "how to". Great service!!! Thank you!!!

TM

Thomas Merrill

01/29/22

5 out of 5

Have been using telehealth for years in…

Have been using telehealth for years in my practice. Chose to integrate TherapyNotes with my office requirements ( therapy and process notes, BAA, etc) after a terrific trial period. They are everything they say they are...truly, "as advertised." Their costomer service could not be more responsive; the tutorials and forms library are complete. They are the perfect solution for this sole practioner...they make administration and compliance easy. Thank you.