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TherapyNotes

TherapyNotes Reviews in February 2025: User Ratings, Pros & Cons

Streamlining behavioral health practices, one click at a time.

4.8

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Starts from $40.00/month when Billed Yearly, also offers free forever plan

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TherapyNotes Reviews & Ratings

4.8

Excellent

Based on 1000 ratings & 330 reviews

Rating Distribution

Excellent

(310)

Very Good

(20)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 1-10 out of 330

BA

B. Ashe

02/05/22

5 out of 5

Surpasses them all!

I cannot say enough about how much I love TherapyNotes! I’ve been with them for two years and I love how clean and organized the EHR is compared to other. The notes are extremely well-done and populate easily. I am hopeful there will be more custom forms soon like ROI and a more in-depth intake form but overall it is great!I had a calendar issue that caused me to go to another EHR, but that lasted only two days before I came back to TN. Lastly, I need to give a shout out to Derek J. in ...

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BA

B. Ashe

02/05/22

5 out of 5

Surpasses them all!

I cannot say enough about how much I love TherapyNotes! I’ve been with them for two years and I love how clean and organized the EHR is compared to other. The notes are extremely well-done and populate easily. I am hopeful there will be more custom forms soon like ROI and a more in-depth intake form but overall it is great!I had a calendar issue that caused me to go to another EHR, but that lasted only two days before I came back to TN. Lastly, I need to give a shout out to Derek J. in ...

Read more

JC

Jenny C.

02/04/22

5 out of 5

Issue was resolved quickly and will…

Issue was resolved quickly and will expertise.

JC

Jenny C.

02/04/22

5 out of 5

Issue was resolved quickly and will…

Issue was resolved quickly and will expertise.

SS

Sarah S

02/03/22

5 out of 5

5 Star Customer Service!

I spent two entire days on hold with an insurance company only to be met with an (understandably) frustrated representative who was unable to help me. In under 5 minutes my extremely cheerful Therapy Notes rep resolved my problems and taught me how what to do in the future. I am always met with a patient and kind representative whenever I contact Therapy Notes and they have always been so helpful in walking me through how to resolve my issues. I am a loyal customer to Therapy Notes not only ...

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SS

Sarah S

02/03/22

5 out of 5

5 Star Customer Service!

I spent two entire days on hold with an insurance company only to be met with an (understandably) frustrated representative who was unable to help me. In under 5 minutes my extremely cheerful Therapy Notes rep resolved my problems and taught me how what to do in the future. I am always met with a patient and kind representative whenever I contact Therapy Notes and they have always been so helpful in walking me through how to resolve my issues. I am a loyal customer to Therapy Notes not only ...

Read more

SH

Stacy Hale

02/02/22

5 out of 5

Great Support Service

The support team is super efficient, professional and very attentive to the needs of those who have difficulties understanding the nuances of revenue reports, patient billing and insurance claims etc. I was extremely pleased with the customer support received when I encountered any issues that I was not able to resolve on my own. Thank you for being so patient with me!

YO

Yeshim Oz

02/02/22

5 out of 5

The best system I used so far

In the past, I used two different billing systems and last year I switched to TherapyNotes. The support I get from them is priceless. The ease of using their billing system is really matchless. I am very happy to make the switch and I plan to stick with them for a long time. They have several, very helpful features. I think any health care professional with issues in their billing/medical record system should at least sign up for the free trial. Highy recommend it.

KD

Kelly Dycus

02/02/22

5 out of 5

Helpful and kind support

Helpful and kind support. Thank you, TherapyNotes.

YO

Yeshim Oz

02/02/22

5 out of 5

The best system I used so far

In the past, I used two different billing systems and last year I switched to TherapyNotes. The support I get from them is priceless. The ease of using their billing system is really matchless. I am very happy to make the switch and I plan to stick with them for a long time. They have several, very helpful features. I think any health care professional with issues in their billing/medical record system should at least sign up for the free trial. Highy recommend it.