TextMagic Reviews in February 2025: User Ratings, Pros & Cons

"Works well with Automation tools, but has become very pricey"

What do you like best about Textmagic? We chose Textmagic because it works well with Make.com, and has a good mobile app. What do you dislike about Textmagic? The pricing has become too high, in addition, there's a $2 fee each time you add credits to your count by the credit card company. What problems is Textmagic solving and how is that benefiting you? It allows us to commincate quickly and easily with our membership. We auto load our contacts weekly, and send out emails as needed.

"Great for 16 years then doubled prices"

What do you like best about Textmagic? The service is OK, but nothing we can't get elsewhere What do you dislike about Textmagic? After 16 years of loyalty you gave us a massive price rise which made me look elsewhere. In the end I got the same for less and better support. What problems is Textmagic solving and how is that benefiting you? We don't do SMS marketing at all but the survey only had one choice. We use it to communicate with hundreds of employees and customers every day. It's ...

"I've been using this service for 3 years."

What do you like best about Textmagic? I love that I can use my landline number and get the texts messages on my PC, get email notifications of the texts, and even use the TextMagic app so I can receive work texts on my personal phone that uses a different phone number. I've been quickly assisted by a knowledagle person when I've called cutstomer support. Price, integrations, implementaion have all been great and easy! I use it every day. What do you dislike about Textmagic? The app on my ...

"I've been using this service for 3 years."

What do you like best about Textmagic? I love that I can use my landline number and get the texts messages on my PC, get email notifications of the texts, and even use the TextMagic app so I can receive work texts on my personal phone that uses a different phone number. I've been quickly assisted by a knowledagle person when I've called cutstomer support. Price, integrations, implementaion have all been great and easy! I use it every day. What do you dislike about Textmagic? The app on my ...

"I spent a lot of money and sent a lot of text messages that didn't get delivered."

What do you like best about Textmagic? I was hoping for a smooth experience like id had before. What do you dislike about Textmagic? It wasn't until AFTER I spent the money and sent the messages (that were never delivered) that I learned about the FCC rules for mass texting. No apologies, No refund. No assistance to help make the message compliant. It was a time-sensitive issue and I got zero use out of the money and time I spent. What problems is Textmagic solving and how is that ...

"I signed up to complete text messages and got a full survey suite."

What do you like best about Textmagic? Large number of Technical functions and design make the service amazing. What do you dislike about Textmagic? Nothing really but perhaps a few features could be tweaked but support is good and they look at isssues. What problems is Textmagic solving and how is that benefiting you? It manages the end to end text flow and allows integration with other business processes.

"I signed up to complete text messages and got a full survey suite."

What do you like best about Textmagic? Large number of Technical functions and design make the service amazing. What do you dislike about Textmagic? Nothing really but perhaps a few features could be tweaked but support is good and they look at isssues. What problems is Textmagic solving and how is that benefiting you? It manages the end to end text flow and allows integration with other business processes.

"SMS service of our choice"

What do you like best about Textmagic? We do like the great choice of possibilities which are easy to adapt and use. What do you dislike about Textmagic? There is actually nothing we really dislike. Recommendations to others considering Textmagic: We have tried different services but finally chose TextMagic because of many reasons like usability and the variety of possibilities. Last but not least it is the overall package we think is great for our size of a company. What problems is ...

"SMS service of our choice"

What do you like best about Textmagic? We do like the great choice of possibilities which are easy to adapt and use. What do you dislike about Textmagic? There is actually nothing we really dislike. Recommendations to others considering Textmagic: We have tried different services but finally chose TextMagic because of many reasons like usability and the variety of possibilities. Last but not least it is the overall package we think is great for our size of a company. What problems is ...

"Easy, simple and saves time"

What do you like best about Textmagic? We have tried several texting systems for our patients as this is hands down the easiest, simplest and has saved our clinic time. What do you dislike about Textmagic? I really can't think of anything other than it took us too long to find TextMagic! What problems is Textmagic solving and how is that benefiting you? We do not use it for marketing as noted above as that was the only option. Being able to get word out to our patients if there is a weather ...