Text Request Reviews in January 2025: User Ratings, Pros & Cons

5 Star Business Texting Software

Text Request is a great business texting software. Our team uses the web-based version and the mobile app version of the software. Text Request uses our business' landline's phone number to allow us to text. There's lots of great features like SMS chat (the live chat feature on websites), templates for text messages, form fields (you can upload CSV files of customer data to really customize text messages), mass text messages and keywords.

I love the ease of use

I love the ease of use, and how quickly the message reaches the customer. It helps with my daily workflow tremendously!

Easy to use with great results.

Easy to use with great results. It's only missing spellcheck!

best way to communicate

Honestly the best way to communicate with patients without having to make phone calls.

good

It work out when we can not get a hold odf patient we can just txt the patient

They are a great program that allows us…

They are a great program that allows us to reach out to patients and give them a myriad of info without having to get someone to pick up the phone. They can also respond to you through the same app you use to contact them. p cool stuff dude!

Easy to contact our patients without…

Easy to contact our patients without the hassle of being unable to reach them due to them thinking we are a spam caller. The fact that they can reply to me via text is also very useful as we all have times where we are busy or driving and cannot necessarily write down important information or talk at the moment.

I like that it's easy to use

I like that it's easy to use. I have it up all day and I can definitely distinguish which texts I haven't read. I love sending group emails and scheduling the texts at a certain time. Thanks so much.

Customer Service Is Amazing

Beyond the capabilities of the product the customer service is amazing.

medical assistant

Love the system. Very easy to use and talk with patients.