Text Request Reviews in January 2025: User Ratings, Pros & Cons

If anyone is planning on using the…

If anyone is planning on using the TexRequest.com apps on an iPhone or iPad let me save you the big mistake of going with textrequest.com. The apps are absolutely horrific and you will be restarting your iPhone and iPad 2 to 4 times a day. They have done absolutely nothing to help with any customer service relating in this problem. I’ve been told there’s nothing wrong with the apps and I just need to reinstall them. Been there done that, and it does absolutely nothing to fix the problem. ...

we Was using Podium to communicate and…

we Was using Podium to communicate and accept online payments with our very large customer base, Podium customer service is about a 1/2 star and there Technicains dont have a clue on what there doing, after about a week on Text Request i can already tell the difference in the service and the quality of this platform, thank you Text Request Danny @ the Bullfrog corner Pawn shop

Nothing but positive experiences so…

Nothing but positive experiences so far! The system was up and running immediately after signing up, there are several price points depending on my changing needs and potential growth, and the team is very knowledgeable and willing to help answer questions.

I have been with Text Request for 8…

I have been with Text Request for 8 months and we have experienced multiple issues with other carriers and providers in the past. The worst was transitioning from other providers to Text Request. They responded with patience and professionalism always willing to work with providers we were working to move from as well as our voice call providers and the unique but separate services for our main client lines. Customer service has always been excellent. Communications with us, especially ...

Extremely Helpful

Text Request is a super helpful platform that allows me to keep conversations between clients neatly organized and cohesive. I enjoy being able to post messages when I'm out of the office for an extended period of time and communicate effectively with my clients.

Very good customer service

Date of experience: May 16, 2024

TEXT REQUEST HAS BROUGH OUR BUSINESS RO…

TEXT REQUEST HAS BROUGH OUR BUSINESS RO ANOTHER LEVEL. IT IS SO SIMPLE TO USE. WE CAN CONTACT CUSTOMERS SO QUICKLEY.

Easy to navigate and an excellent…

Easy to navigate and an excellent customer service tool.

HIPAA compliant!

Super easy to use and such a good value! As a pharmacy the fact that they are HIPAA compliant is a HUGE plus!

Business Texting is Effective and Efficient

Text Request has made our ongoing business texting needs a breeze. Text Request allows us to upload our prospect and customer list to send personalized text messages to the masses. We like this software a lot more than past providers we have tried because there are more features to this platform. We recommend their services to our fellow franchisees often.