Text Request Reviews in January 2025: User Ratings, Pros & Cons

NIce

Great convenient way to communicate!

I have loved using TextRequest!

I have loved using TextRequest to communicate with patients. I love the easy to use interface

Scheduling appointments.

Text request is such a great help to our business. It has made it so much easier to set up service appointments. We have over 500 every spring and fall. This helps tons. Customers tend to answer a text much quicker then a phone call or voicemai. Love text request!

Time Saver and User Friendly App!

Text Request makes it faster and so convenient to communicate with our customers. They can send job photos, and it enables us to provide job estimates without having to drive to their home. It saves us time and the customer as well.

Great Service

Great Customer service during the transition from our previous company and training has been great. Love their Customer service reps.

Very easy transition to the platform…

Very easy transition to the platform and user friendly.

Text Request is a must have!

They have a great platform that is adaptable to all business types. They have solutions to optimize communicating with patients/customers for scheduling, (you can even set delayed messages to be released on set date and time), great for collections, reminder of labs, testing, etc.

Text Request

Great way to connect with our customers! Text Request makes it so easy!

TextRequest makes me more efficient

TextRequest has a lot of amazing features to make my job more efficient, including sending group messages, creating templates, assigning contacts with tags to stay organized, etc. There will occasionally be outages of service, but they are usually resolved quickly and notifications will be sent out about any service performance issues. I also like that we can include a signature line on each message, but it has the option to be removed if needed.

Very easy to use

Very easy to use, gets the job done. Very few issues.