TestRail Reviews in April 2025: User Ratings, Pros & Cons

"Reliable test case writing tool."

What do you like best about TestRail? Managing tests and reporting results are very helpful. What do you dislike about TestRail?

TestRail boosts our tracking processes during test runs

PROS & CONS What are the best aspects of this product? TestRail has a functional milestone feature that you can link with test runs or while planning, particularly when running a regression. This allows me to make test plans depending on every software or feature. In addition, it works smoothly with JIRA, which is great for tracking purposes in each project. This is helpful for all stakeholders to get accurate info from the projects. What aspects are problematic or could work better? ...

Great solution for testing apps and features

PROS & CONS What are the best aspects of this product? TestRail helps us put all of our new releases and features on multiple test runs; meaning, we can run them on various environments depending on what our team demands. It also allows enough customization for each test depending on our needs. Handling all users running every test is also easier, and I can keep them on the right track. Then, the platform lets me generate reports for quality assurance purposes, then I can easily download ...

Trusty for huge bulks of projects

PROS & CONS What are the best aspects of this product? TestRail is reliable enough for managing a huge number of projects. We can run tests without problems, then upload or verify them as a team. We can check every test automatically, especially that TestRail tells us which test has passed, failed or hasn’t pushed through. Then, all data shows on reports that we can share. What aspects are problematic or could work better? We have noticed a problem when transferring test cases into a ...

Outstanding platform among other options for software test runs

PROS & CONS What are the best aspects of this product? Integration with our auto tester is very smooth with the help of a reliable API. Using TestRail causes no problem at all. What aspects are problematic or could work better? Its project feature doesn’t have enough layers. That could have been helpful for testing multiple apps as a team. What specific problems in your company were solved by this product? TestRail is amazing since I can easily manage all test cases. That is by simply ...

Cool interface and options

PROS & CONS What are the best aspects of this product? TestRail is great in providing reports among other outputs that we can follow throughout test runs, so we can stay on track for each task. It also has handy milestones and easily integrates with other platforms. For example, we use TestRail with JIRA for detecting bugs in each test case, and we use it with Confluence for generating detailed documentation. Overall, it helps me manage each release throughout different test processes. ...

Test run has become fantastic

PROS & CONS What are the best aspects of this product? TestRail is really fantastic! First, it lets us make a specified test run for small-scale testing, which is suitable for our sophisticated processes. And second, it has a very convenient and dependable report feature. We find it very helpful in daily and weekly meetings, especially when we need to pass detailed information to our bosses. What aspects are problematic or could work better? Browsing from one area to another is a rough ...

Feedbacks we have from using TestRail

PROS & CONS What are the best aspects of this product? Terrific UI, and seamlessly integrates with our automatic test processes. TestRail helps us have better control and quality over each of our test cases. And it is also helpful for assisting our users while keeping quick response time. What aspects are problematic or could work better? We consume too much time for planning each project before releasing it. However, this is understandable because it is great to take some time for ...

Integrates with JIRA plugin for improved efficiency

PROS & CONS What are the best aspects of this product? It allows you to customize projects such that you do not have to pay for projects that are not active. It helps you to save on the cost of running the tool in your system for project management and testing. For my case, the product was easy to use at first. I did not find the need to go through the tutorials to find out how certain features work or how to get around the tool. Due to integration with JIRA, we were able to connect with ...

Handles all our test cases very well

PROS & CONS What are the best aspects of this product? Setting up and learning its function is a breeze, and we didn’t have any inconveniences when syncing it with other necessary tools. It is easy to configure to meet the needs of the entire company as well. Moreover, we can collaborate and do mass editing on the platform. Lastly, it is smooth to use because of its seamless interface, and we didn’t have to pay big for it. What aspects are problematic or could work better? We consume a ...