TenantCloud Reviews in February 2025: User Ratings, Pros & Cons

"Great Website"

What do you like best about TenantCloud? The customer support team is top-notch. I had an issue logging into the website, so I submitted a ticket. They had my issue resolved that day so that I could continue working. What do you dislike about TenantCloud? The only dislike I had was when switching to the new banking company, a few of the tenants struggled to update their information for payments to work. This should not be an issue for new users. What problems is TenantCloud solving and how ...

"This software is a life saver when it comes to managing rentals"

What do you like best about TenantCloud? All tools combined into one No ridiculous extra fees for me or my tenants Easy to use What do you dislike about TenantCloud? The backend could be improved (some of the speed and functionality that other softwares provide is limited What problems is TenantCloud solving and how is that benefiting you? Managing my rental properties

"Great Landlord Software at an affordable price"

What do you like best about TenantCloud? The User Interface is easy to follow and has a clean look. I had a chance to use a few others on trial, and I felt TC gave the best user experience. I liked the ease with which you could create leases and applications, and it was a seamless process when sending it over to the tenant to sign or review. The listing syndication to various other websites made it easy to create one listing and have it populate in multiple places. The tenant screening ...

"Great for Small Businesses"

What do you like best about TenantCloud? Easy to use dashboard good for small businesses or single properties What do you dislike about TenantCloud? How difficult it was to change rent after What problems is TenantCloud solving and how is that benefiting you? Easy to use for single rental

"Almost perfect - flexible, easy to use"

What do you like best about TenantCloud? Most of all, I like the flexibility of most of its features. Such as the selection of recurring rent schedules, grace period, automatic late fee structure, bank account deposit choices, etc. What do you dislike about TenantCloud? Most of all, I dislike the features that are not flexible that I think should be. The biggest ones IMO are: the exact time of day late charges are charged, allow automatic payments for tenants on schedules other than ...

"Really great product, wish it was just a bit more user friendly"

What do you like best about TenantCloud? I really love that I can create my house listing on the site and it helps me generate interest. I love the automatic reminders and the Dwolla payment system. What do you dislike about TenantCloud? The platform is not super straightforward, but they customer service is really responsive and helps me find where I need to go within minutes. What problems is TenantCloud solving and how is that benefiting you? TenantCloud makes my life as a landlord ...

"Tenant file for property management"

What do you like best about TenantCloud? I have not used it but would love to. Desktop user should be able to migrate to the cloud without inputting each file one after the other What do you dislike about TenantCloud? Have not started to use it. I have not been able to upload my entire database at the same time. Need help to do this What problems is TenantCloud solving and how is that benefiting you? Have not seen any benefits yet. I am yet to start using it but would love to as soon as ...

"Lacks in a lot of areas"

What do you like best about TenantCloud? It keeps track of rent collected each month What do you dislike about TenantCloud? lack of ways tenants can pay through app. monthly statements are brutal too many pages. Running a rent collection report is awful shows all tenants with a zero balance. Owners also hated the month end billing statement. I switched back after one month. What problems is TenantCloud solving and how is that benefiting you? it really isnt as i had to go back to my old ...

"Lacks in a lot of areas"

What do you like best about TenantCloud? It keeps track of rent collected each month What do you dislike about TenantCloud? lack of ways tenants can pay through app. monthly statements are brutal too many pages. Running a rent collection report is awful shows all tenants with a zero balance. Owners also hated the month end billing statement. I switched back after one month. What problems is TenantCloud solving and how is that benefiting you? it really isnt as i had to go back to my old ...

"We are trying something different to get something different."

What do you like best about TenantCloud? I like the versatility of Tenant Cloud. We can do updates on the phone, tablet or PC. What do you dislike about TenantCloud? We need a signal to operate Tenant Cloud. What problems is TenantCloud solving and how is that benefiting you? We are growing our portfolio and tracking partial payments is trickier. Tenant Cloud helps us track partial payments more effectively.