TenantCloud Reviews in February 2025: User Ratings, Pros & Cons

"Easy User interface and very affordable"

What do you like best about TenantCloud? Simple design makes using the platform easy. Running independent leases in one rental is straightforward. Tickets are answered quickly, with plenty of options for user and landlord notifications What do you dislike about TenantCloud? The standard leases that can be used are very weak and weren't very helpful for leases and a college based apartment. The setting of late fees was confusing, and I had to set up a test tenant to understand what the ...

"Easy to use and lots of functionality"

What do you like best about TenantCloud? The system is very user-friendly and you don't have to spend a lot of time or money to get the functions you need. It has a wide variety of features and for the cost seems like the best option out there. What do you dislike about TenantCloud? I wish they have a way to move out a tenant and then credit them back for deposit. Sometimes you have to wait on repairs before you know that amount and the system doesn't allow for it. What problems is ...

"Overall happy"

What do you like best about TenantCloud? The portal to interact with tenants along with how easy it was to set up. What do you dislike about TenantCloud? The amount of time it takes for deposits to reach our accounts along with charging small ACH fees to either us or the tenants. What problems is TenantCloud solving and how is that benefiting you? Keeps track of rent and leases.

"Overall happy"

What do you like best about TenantCloud? The portal to interact with tenants along with how easy it was to set up. What do you dislike about TenantCloud? The amount of time it takes for deposits to reach our accounts along with charging small ACH fees to either us or the tenants. What problems is TenantCloud solving and how is that benefiting you? Keeps track of rent and leases.

"Tenant Cloud, easy to manage, very responsive"

What do you like best about TenantCloud? That is easy to understand and manage. It gives you notifications of when the lease will expire; insurance is about expire, maintenance requests, really intuitive What do you dislike about TenantCloud? Nothing to dislike; I like this application. It has been beneficial What problems is TenantCloud solving and how is that benefiting you? documentation, reminders, lease renewals, insurance expiration, maintenance request

"Tenant cloud helps my business"

What do you like best about TenantCloud? The platform is easy to accept online payments. I can communicate easily with my tenants on the online chat function which keeps a barrier between tenants and myself. What do you dislike about TenantCloud? So far nothing has really came to mind. It would be nice to be able to use a different email for a separate email account but keep the same subscription account. What problems is TenantCloud solving and how is that benefiting you? By utilizing the ...

"Great experience so far"

What do you like best about TenantCloud? Easy to use and helps keep all of our information organized. It's also helpful for communication with the tenants. What do you dislike about TenantCloud? I wish the interface was a bit more intuitive. Also wish there was the ability to send out things like cosigner agreements to non-tenant contacts. What problems is TenantCloud solving and how is that benefiting you? Organization of finances and leases.

"Good System, affordable, but has room to grow."

What do you like best about TenantCloud? It is highly affordable compared to most property management software, at least what I have used in the past. They give the option to purchase a la carte add on's, which is a huge bonus. I use it for its base needs - Maintenance portal, tenant portal, and rent collection- and it sufficiently serves those functions. What do you dislike about TenantCloud? There is not enough efficient training when you purchase the system, just videos they publish ...

"Tenant Cloud has great functionality and a high level of usability for Landlords."

What do you like best about TenantCloud? The ability to keep everything organized in a way that keeps it visually simple. The accounting, tenant screening, and URL creating are great. The way the Landlord Dashboard is laid out is something I really like, both in the app and online. I primarily chose TenantCloud because it allows tenants to pay with cash and electronic methods, and it allows tenants to interact with the App or the Desktop version. Some of the leading competitors don't have ...

"Good"

What do you like best about TenantCloud? Technology is easy to use Document organization keeping everything under one folder Easy onboard new tenants Good Dashboard What do you dislike about TenantCloud? Honestly, I am thrilled with TennantCloud. I do not have any complaints What problems is TenantCloud solving and how is that benefiting you? Scale Organization