TechValidate Reviews in January 2025: User Ratings, Pros & Cons

"Great third party testimonial/customer evidence resource"

What do you like best about TechValidate? Being able to whitelabel customer stories and point to outcome-driven, proof-based data points for a softer touch in the buyer journey. It's a great survey tool and can be strategic for testing hypotheses with your customer/prospect base. What do you dislike about TechValidate? If the administrator/owner of the content is not aligned with the marketing and sales teams, the library can get convoluted quickly. It's important to stay organized, or the ...

"We finally understand our customers"

What do you like best about TechValidate? Techvalidate is an easy-to-use tool for gathering, analyzing, and publishing customer data. This is all terrific, but my favorite part is the team that help me refine my surveys to make sure I'm maximizing effectiveness. What do you dislike about TechValidate? The biggest challenge with Techvalidate is the brevity of the recommended survey sizes. I get it, they are right, it is just hard to decide which data I want in each survey. Recommendations to ...

"Great functionality, interface, and support"

What do you like best about TechValidate? The platform helps us quickly develop customer content that would normally take time we don't have. The design is very intuitive and extremely user-friendly. Our CSM is smart, friendly, and responsive. What do you dislike about TechValidate? The sales staff was overbearing and only concerned about closing the deal, not solving our problems. When we were ready to purchase, they told us it would cost $10K more than they quoted us at the beginning of ...

"TechValidate taps into the voice of clients."

What do you like best about TechValidate? I like the flexibility of the tool to view the data through different lenses. What do you dislike about TechValidate? So far, so good. I'm a happy customer. What problems is TechValidate solving and how is that benefiting you? I'm tapping into the voice of the silent majority of our clients.

"Great Software to Verify Customer Experiences"

What do you like best about TechValidate? The software is easy to use (similar to Survey Monkey) and allows users to verify customer feedback and results with just a couple of clicks. TechValidate makes it easy to survey customers (while giving them an incentive to complete the survey) and provides great marketing assets to use publicly. What do you dislike about TechValidate? Limitations on surveys that need to be translated into different languages. What problems is TechValidate solving ...

"Love TechValidate"

What do you like best about TechValidate? - Rapid customer content creation (We created 50+ content items after just 1 project.) - Able to recruit new reference customers very quickly (We added 40 after our 1st project.) What do you dislike about TechValidate? Survey emails to customers are classified as SPAM or Junk depending on the email client they use. What problems is TechValidate solving and how is that benefiting you? - Content creation - Customer Testimonials - Reference customer ...

"Quick and Effective Customer Marketing"

What do you like best about TechValidate? Our CS team members have been hugely helpful in all of the surveys we've created for our customers. They help with crafting questions that will get us to responses we need to hear from our customers, and they also make things happen quickly. What do you dislike about TechValidate? The manual process (at least on our side) of uploading our customer lists. TechValidate requires that your lists have a first and last name, and we don't require that for ...

"Great for gathering snappy testimonials"

What do you like best about TechValidate? The platform is fantastic for generating customer testimonials that can be incorporated into marketing collateral and sales presentations. The ability to display a wall of praise or link to individual responses with IDs and URLs goes a ;ong way to showcasing authority. We often screenshot responses and use them in customer-facing presentations. What do you dislike about TechValidate? Response rates are never quite what you hope. You can invest lots ...

"A fantastic customer advocacy platform"

What do you like best about TechValidate? TechValidate makes extracting and legitimizing gems from customer feedback surveys a breeze. What do you dislike about TechValidate? Some customers complain that the survey request emails look like spam. Hasn't been a widespread issue. What problems is TechValidate solving and how is that benefiting you? We can easily reference relevant, segmented customer feedback in our marketing & sales efforts

"Useful results, Quick and intuitive to use"

What do you like best about TechValidate? Easy to use, powerful data, fast results. The NPS score is helpful especially when we survey by product line. Our Client Success Managers have been extremely helpful. They make sure that you are optimizing your efforts with this tool. They are really responsive and proactively keep everyone on track. What do you dislike about TechValidate? The Sales process! There was no pricing model; I had to keep asking for clarification so it was a struggle to ...