9.8
Spot Score
Effortless remote access in just one click.
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Starts from $9/month when yearly
TeamViewer, a widely loved remote access tool, continues to impress users with its ease of use and real-time control. The program excels in its simplicity, making it a preferred choice for personal and even some business users for multiple tasks like troubleshooting and aiding older family members with tech issues. Users appreciate the free version's generous ...Read more
Free for personal use, making it accessible for occasional users helping family and friends without the need to pay for a license.
Intuitive and easy-to-use interface, suitable for users of all technical levels, enhancing user experience.
Reliable and stable performance, ensuring seamless and uninterrupted connections even over long distances.
Convenient for remote troubleshooting, aiding users in helping elderly or less tech-savvy family members.
Mistaken identification of personal usage as commercial, leading to potential bans and interruptions for users helping family without commercial intentions.
Limited customization and advanced features, potentially restricting the growth of functionalities for power users or business applications.
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FJ
Frank Jørgensen
05/16/18
Strongarming customers
Strongarming even their paying costumers. We are locked out of our clients because if they use version 13 and we use version 12 (that we paid some 2000 dollars for we simply cannot connect to them. So we are forced to pay for version 13 or ask every client to download an older version. Not to mention it is constantly nagging on personal computers or home use. I know they of course needs money for the product that is quite good, but please dial it back a bit.
R
Richard
05/01/18
I can check my PC from anywhere
PROS & CONS What are the best aspects of this product? I use TV for a personal projects, I can check my Pc from my phone. There is a chat, VOIP and even an option for Presentation. I can show off my Power Point Presentation or something else. Also, this software is free for personal uses. What aspects are problematic or could work better? Popups can be annoying sometimes, but the application is still useful. What specific problems in your company were solved by this product? I ...
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T
Tor
04/27/18
Terrible support - look elsewhere
Bad, bad, bad. TeamViewer has gone downhill.The personal use version is strict beyond reason and sent me into 3 weeks for support calls only to end up being told that remoting to my home PC from work was "commercial". If they weren't such absolute asses during these 3 weeks, I would have just purchased a personal paid plan. But their lack of care and slow, inpersonal support has totally turned me away from the company.Use AnyDesk instead. Much, much better.TeamViewer is garbage.
R
Richard
04/13/18
I can check my PC from anywhere
PROS & CONS What are the best aspects of this product? I use TV for a personal projects, I can check my Pc from my phone. There is a chat, VOIP and even an option for Presentation. I can show off my Power Point Presentation or something else. Also, this software is free for personal uses. What aspects are problematic or could work better? Popups can be annoying sometimes, but the application is still useful. What specific problems in your company were solved by this product? I ...
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JG
Jason Gamble
04/13/18
Just a SCAM !!!!!
Small print on the invoice states auto renews in 12 months time for 12 months. They send you no reminders at all and then just invoice you for £1,000+ saying you have no altenative but to pay.Even when you show them you cancelled the subscription they still refuse to accept.The whole thing is just a trap.DO NOT USE.Software is poorcustomer service is non existentOther software works much better for a fraction of the priceDO NOT USE
R
RB
04/04/18
Customer service is totally inflexible…
Customer service is totally inflexible regarding licenses.No notification on renewing licensing and no possibility to change before you are billed another year of subscriptions no matter what.Bad taste after 3 years.
F
Fred
04/03/18
Very useful software
PROS & CONS What are the best aspects of this product? Thanks to chat and call features I can interact with my customers, and solve their issues by using this wonderful system TeamViewer. It is time saving and saves money as well. I can access to my client’s computers from home, I can guide them, teach them and help them whenever they have issues with using the product. What aspects are problematic or could work better? If I use 4 to 6 hour continuously then the system is very slow. ...
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JZ
Jairo Zamora
03/31/18
Reliable remote connection
TeamViewer is remote connection software easier to use. You can transfer files with standard dual-window interface, you can also drag and drop from one computer to another without any problem. There is also a copy and paste function, so if you need to transfer only part of the information to another document, you can do without having to send the entire file.
S
Sadie
03/30/18
I can work from home without any problems thanks to TeamViewer
PROS & CONS What are the best aspects of this product? I love that with tool I can work on my Office Pc remotely I just need to leave the server running so I can log-in to my office Pc from home or anywhere. I have great experience with this tool because I can log-in to my computer easily. What aspects are problematic or could work better? I need integrations with Microsoft. What specific problems in your company were solved by this product? I am able to work from home and to ...
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R
Robert
03/29/18
Awful support
Teamviewer is a good tool, when it works.Problem is, their support is absolutely awful. If your problem is not a settings issue within Teamviewer, they're useless and never fix the problem.They'll just open a ticket, say that they're working on it, and never get back to you. Or maybe, if you're lucky, they'll reply 3 MONTHS after you opened the ticket.Mind you, this is the support you get when you pay about a grand PER LICENSE per year. It's absolutely ridiculous that their support is so ...
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