TeamSnap Reviews in February 2025: User Ratings, Pros & Cons

This is a weird company

This is a weird company. I purchased two subscriptions for $79 each. I wasn't getting enough out of them, so I chatted with one of their representatives and asked to end my subscription. I didn't expect anything other than the termination at the end of the contract - a year later. But he said he would give me a credit that would show up in my bank in 1-2 weeks. I was so impressed! Fast forward and that was a total lie. They gave me the runaround when I asked them about it. I would never ...

"Its okay"

What do you like best about TeamSnap? i liked that it was easily accessible for my team What do you dislike about TeamSnap?

"Marks review"

What do you like best about TeamSnap? a single app for all thing about my daughters softball team What do you dislike about TeamSnap?

TeamSnap is colossally unintuitive

TeamSnap is colossally unintuitive. I can’t remove old teams from my account, and their “help” bots are useless.

Horrible app

Horrible app, froze after recent update Nd won’t give me the option to delete the app in IOS so I can reload it and sign back in. Now it’s stuck on my phone and useless because I’m not resetting my whole phone over the app because it is also my work phone and is full of sensitive information. I’m honestly considering hiring a lawyer and suing.

They just added ads back into the…

They just added ads back into the subscription service that was supposed to have no ads. The days of quality tech and software is over. Everyone hides behind a subscription for extra services we don’t need and then they provide incompetent customer support. Time to look for a new team app.

You will never speak to someone in CS…

You will never speak to someone in CS and they don't care. Start with a Bot. Bot ques you for CS. CS takes 25 to pick up a live chat window. Then takes 1-2 mins to respond to everything you type - they're working 4 cases at a time. Then the CS is basically useless and says we'll have someone contact you at some point via email. Don't call us, we''ll email you when we're ready. Awful

"Perfect tool for managing sports team"

What do you like best about TeamSnap? Love the simple way to add in a calendar of events, games, tournaments so parents can all have the schedule at their fingertips.

"Excellent Communication Tool"

What do you like best about TeamSnap? It helps make messaging and contacts very easy with a team that is dispersed across the city. Instant contact. What do you dislike about TeamSnap?

"Great tool for teams!"

What do you like best about TeamSnap? TeamSnap is so easy to use and helps keep all the schedules and information for my teams organized and easily accessible. I love the ease of the email and chat features.