TCP Humanity Scheduling Reviews in April 2025: User Ratings, Pros & Cons

Top of the line expertise, response time and accessibility

What do you like best? The service and response from Humanity when I need help or cannot find something has exceeded my expectations. The ability to request additional reports and other items is also something I find helpful and also makes me recommend this application to others. What do you dislike? Some changes or adjustments take more effort than what I would expect, but this could also be that I do not know the shortcut or another way of making the change. Recommendations to ...

Humanity is an incredible time saving HR support system.

What do you like best? This system is cloud based so my staff and I can access the information anywhere there is a computer, wifi or cell signal. No more paper schedules, no more mixing up last week and this week's information. Easy to access, easy to update, easy to see. What do you dislike? I wish we could use the system for volunteer scheduling too. But we have 400+ volunteers a year so the cost is prohibitive for our small museum. Recommendations to others considering the ...

Easy to use

What do you like best? I like the ease in which employees can change availability and request time off. I also like being able to see when an employee has actually viewed his or her shifts What do you dislike? I wish the app were better. It's difficult to navigate. I also wish I could choose specific employees to view (like check boxes) instead of having to choose an entire label. What problems are you solving with the product? What benefits have you realized? I like that ...

A workforce scheduling tool with a few extras

What do you like best? I’ve been a ShiftPlanning user for several years because it has all of the core features I need at a good price. Even though I am an Office 365 user with access to StaffHub, the SMS/Email notification, budgeting and reporting features of ShiftPlanning justified the extra cost. On top of that, the Training feature fits a perfect niche for those who don’t need the full features and expense of an LMS, but would still like to quickly create and assign custom training to ...

HRIS Functions Made Easy

What do you like best? My favorite part of the program is the ability to prescribe training in basic formats to your staff. You can tack completion of assigned training modules as you assign them to track professional development and ongoing training efforts. What do you dislike? Occasionally the schedule wizard can feel clunky to use when you are building schedules out months at a time. Unless you take a very specific approach to programming recurring shifts, you may wind up manually ...

I was the person who brought humanity to our company

What do you like best? The ability to track employees using GPS technology What do you dislike? The many problems with using humanity on an android-based phone What problems are you solving with the product? What benefits have you realized? Scheduling issues and the ability for employees to clock in while at our numerous posts

Kinda good

What do you like best? it's pretty easy and simple to use. Everything is at the same place so it's pretty nice. You can see who's working, who's late, change work shift, see your future work shifts and more. What do you dislike? When you clock in or clock out with Humanity, the system does localisation of your location. If you are just a few meters next to the main point, it's hard to clock in/out. Also, when you wanna send a request to change your work shift with someone else, there ...

Awesome for multiple, complicated schedules

What do you like best? Easy to make sense of and seperate your schedule in a schedule of multiple intersections types of schedules, like volunteers, employees, supervisors, etc. What do you dislike? Many acronyms which can be a little confusing What problems are you solving with the product? What benefits have you realized? Scheduling, clocking in/out

Good app but horrible client service

What do you like best? From a IT standpoint, Humanity is good scheduling app. It has a few issues from time to time, for overall satisfied with the application. What do you dislike? However, their service client is horrible. We have been with Humanity over 5 years now. And we so unsatisfied with the service that we looking at our options. They literally take you for granted as a customer and never get back to you. You have to run after them constantly and hope to get an answer. When ...

very simple to use

What do you like best? I like how easy it is to make schedules and request schedule changes. It's nice to be able to tell employees via email or text that they schedule has been put up. What do you dislike? I don't like that sometimes when I am putting in the hours for staff that it freezes and I have to reload the page Recommendations to others considering the product: High What problems are you solving with the product? What benefits have you realized? Hours, the benefit ...